The motor retail industry needs to rethink customer service if it is to reach the levels consumers now appreciate from the world’s online giants, Capgemini's Cars Online study finds
Nearly half of consumers would be interested in buying a car from a tech giant such as Apple or Google.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues