Imperial Cars operations director Neil Smith discusses the challenge of becoming more transparent with customers' trade-in cars.
Instant car buying websites are “quoting unrealistically high car valuations online to attract customers” and chipping the price, according to Motorway.co.uk research.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues