Automotive was the only sector which saw fewer customers receive top service first time around in 2016, according to the findings of the UK Customer Satisfaction Index (UKCSI).
Land Rover has topped the automotive brands featured in the annual UK Customer Satisfaction Index (UKCSI) for 2016.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
Find out what features are in this month's, and future, issues