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Hyundai is to open a shopping centre store where consumers can buy a car "without speaking to a sales person".

Latest news

New video website puts focus on Nissan e-NV200

01/10/2014 in News

Nissan has launched a web hub offering fleet van operators, in the UK, real-world testimony and insights into its e-NV200 all-electric van.

FCA: Creating compliant F&I content

01/10/2014 in News

Dealers should be sharing insights into F&I and steer away from posting and tweeting finance deals in order to both engage consumers and reflect the spirit of the Financial Conduct Authority (FCA), according to Simon Ryan, managing director of Social Advisors, a digital marketing agency.


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FCA - Are you ready?
October 9, 2014 - 11am

Free webinar providing clarity on key elements of FCA compliance including business planning, the compliance manual, risk management and the conduct journey.

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Dealer profiles

Knights Group: Why we extended our working hours to 2am

Knights Group aftersales director Ian Dow explains why he has extended working hours, up to 2am for some departments, and why the motor trade needs to follow the lead of other retail sectors on customer convenience.

Mercedes Benz of Edinburgh was the pits

The workshop of Mercedes-Benz of Edinburgh became a temporary pit lane for the Mercedes AMG Petronas Formula One team this week.

Market insight

Insight: Maintenance costs revealed - BMW - Audi - Mercedes

In the first of a regular series on AM, WhoCanFixMyCar.com compares the three German premium brands: BMW, Audi and Mercedes-Benz.

Guest opinion: the contradiction between customer service and customer loyalty

Traditionally car companies have pursued an apparent logical strategic presumption that improving customer service commensurately increases customer loyalty and decreases customer complaints. However this creates three problems.

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Colin Appleyard and Hyundai will trial an 'unmanned' car showroom. Will this be the future for motor retail? Please leave a comment.

No: 60 %

Yes: 40 %


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