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Dealers who want to lead the consumer-focused cultural change the Financial Conduct Authority (FCA) era is hailing in F&I product sales will need to consider employing a compliance manager, F&I expert Adrian Foster predicted.

Latest news

Hage heads up insurance at GardX Assure

24/10/2014 in News

GardX Protection has appointed Richard Hage as head of insurance services, representing its expanding insurance brand, GardX Assure.

Event held to support women in the automotive industry

24/10/2014 in News

An automotive industry event has been held to show the importance of attracting and retaining women in the industry.


Dealer profiles

John Clark Motor Group: taking a pragmatic approach to upselling

Chairman John Clark talks about John Clark Motor Group’s pragmatic approach to upselling and why, despite record financial results, he won’t let himself be carried away by the current strength of the car markets.

Knights Group: Why we extended our working hours to 2am

Knights Group aftersales director Ian Dow explains why he has extended working hours, up to 2am for some departments, and why the motor trade needs to follow the lead of other retail sectors on customer convenience.

Market insight

Insight: Maintenance costs revealed - Ford, Vauxhall, Volkswagen

In the second of a regular series, WhoCanFixMayCar.com (WCFMC) compares the repair costs of three of the best selling brands in the UK: Ford, Vauxhall and Volkswagen.

Do dealers need to employ a F&I compliance manager?

Dealers who want to lead the consumer-focused cultural change the Financial Conduct Authority (FCA) era is hailing in F&I product sales will need to consider employing a compliance manager, F&I expert Adrian Foster predicted.

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07 November 2014
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