CloseClose
Poll

Has your service retention improved in the last two years?

View the poll
Fleet Events

Latest From AM-Online

Top Stories

'Car market will innovate and adapt to weakening of PCP appeal'

The automotive retail sector is sufficiently dynamic and innovative to adapt to a predicted weakening in market conditions that have led to PCP growth in the market.

Swedish personal service promised as Volvo Retail Experience car showroom style is rolled out

Volvo car showrooms in the UK are becoming a customer-focused, Scandinavian-inspired space as the car manufacturer seeks to engage consumers better.

Jeep and Alfa Romeo to be premium franchise after Chrysler exits UK

The exit of the Chrysler brand from the UK will be managed steadily, now that holders of the franchise have received two years notice of contract termination.

Car dealers struggle with carmakers' ‘artificial’ sales targets

Franchised dealers anticipate a slowdown in the new car market this year, but say manufacturers behave as if it will grow forever.

AM's Commentators And Opinion Makers

Jim Saker

Director for automotive management at Loughborough University’s Business School and an AM Awards’ judge

Philip Nothard

Joined CAP in 2010 as its retail and consumer price editor, analysing pricing data and interpreting strategic market trends

Andrew McMillan

Principal at Engaging Service and former John Lewis head of customer

Rupert Pontin, Glass's head of valuations (2015)

Rupert Pontin

Glass's head of valuations, with 29 years' experience in the motor trade

Analysis And Features

Why car dealers need a new breed of marketing hero

Digital technology has changed forever how car dealers communicate with buyers and marketers need a new breed of tech-savvy superhero to help integrate their efforts.

Free breakfasts to foreign rescues - 10 amazing things dealers do for customers

Automotive Management quizzed car dealers to find out how they make their customers feel extra-special.

Car repair prices: exploding the regional pricing myths

When it comes to car maintenance, there’s a common assumption: Londoners pay more than anyone else. It stands to reason: higher rents, higher wages.

‘Make the basics brilliant, then add magic touches’, car dealers advised

Sales is as much about the person as the product, former Virgin Airlines’ crew boss Linda Moir told the AM Executive Breakfast Club

REPORT

The AM250 Report

For the first time, the most comprehensive countdown of the largest UK motor retailers is available.

Buy this report


FREE REPORT
Digital Editions

Retail new car finance offers

View all offers

Dealers And Manufacturers

Jaguar Land Rover signs up JudgeService to help dealers target lost sales

Jaguar Land Rover has appointed car dealer review website JudgeService as one of four preferred suppliers to provide lost sales follow-ups to 220 UK dealerships.

Horizon-Magna Motor Group opens Mitsubishi car dealership in Salisbury

Horizon-Magna Motor Group has opened its second Mitsubishi dealership, in Salisbury.

Suzuki cuts prices of crash repair parts

Suzuki GB has cut the cost of its OE accident repair car parts by 15%.

Mill Garages chairman Bob Nicholson, managing director Bill Ward, operations director Jeff Tabb and finance director Simon Hewitson

Strong financials prompts £500,000 site refurbishment at Mill Garages

Volvo car dealer Mill Garages has reported its seventh year of profitable growth, giving it the confidence to invest in a £500,000 showroom refurbishment.

FIND A COMPANY

Helping you drive growth, improve profits and identify investment opportunities