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Fleet Events

Latest From AM-Online

Top Stories

Holiday pay calculations to include commission, rules Employment Tribunal

The Employment Tribunal has ruled that UK law can be rewritten to reflect commission in holiday pay - but has left car dealers with unresolved issues.

'Car market will innovate and adapt to weakening of PCP appeal'

The automotive retail sector is sufficiently dynamic and innovative to adapt to a predicted weakening in market conditions that have led to PCP growth in the market.

Swedish personal service promised as Volvo Retail Experience car showroom style is rolled out

Volvo car showrooms in the UK are becoming a customer-focused, Scandinavian-inspired space as the car manufacturer seeks to engage consumers better.

Car dealers struggle with carmakers' ‘artificial’ sales targets

Franchised dealers anticipate a slowdown in the new car market this year, but say manufacturers behave as if it will grow forever.

AM's Commentators And Opinion Makers

Jim Saker

Director for automotive management at Loughborough University’s Business School and an AM Awards’ judge

Philip Nothard

Joined CAP in 2010 as its retail and consumer price editor, analysing pricing data and interpreting strategic market trends

Andrew McMillan

Principal at Engaging Service and former John Lewis head of customer

Rupert Pontin, Glass's head of valuations (2015)

Rupert Pontin

Glass's head of valuations, with 29 years' experience in the motor trade

Analysis And Features

Why car dealers need a new breed of marketing hero

Digital technology has changed forever how car dealers communicate with buyers and marketers need a new breed of tech-savvy superhero to help integrate their efforts.

Free breakfasts to foreign rescues - 10 amazing things dealers do for customers

Automotive Management quizzed car dealers to find out how they make their customers feel extra-special.

‘Make the basics brilliant, then add magic touches’, car dealers advised

Sales is as much about the person as the product, former Virgin Airlines’ crew boss Linda Moir told the AM Executive Breakfast Club

What car dealers really want from suppliers

Competition among companies providing products and services to automotive retailers is fierce. Car dealers tell us what sets a potential partner apart.

REPORT

The AM250 Report

For the first time, the most comprehensive countdown of the largest UK motor retailers is available.

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Digital Editions

Retail new car finance offers

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Dealers And Manufacturers

Jaguar Land Rover signs up JudgeService to help dealers target lost sales

Jaguar Land Rover has appointed car dealer review website JudgeService as one of four preferred suppliers to provide lost sales follow-ups to 220 UK dealerships.

Suzuki cuts prices of crash repair parts

Suzuki GB has cut the cost of its OE accident repair car parts by 15%.

Mill Garages chairman Bob Nicholson, managing director Bill Ward, operations director Jeff Tabb and finance director Simon Hewitson

Strong financials prompts £500,000 site refurbishment at Mill Garages

Volvo car dealer Mill Garages has reported its seventh year of profitable growth, giving it the confidence to invest in a £500,000 showroom refurbishment.

Franchise standards to mandate apprenticeships at Volvo dealers

A need for more technicians is leading Volvo Car UK to mandate that every dealership in its network will engage in apprenticeships.

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