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Dealers who want to lead the consumer-focused cultural change the Financial Conduct Authority (FCA) era is hailing in F&I product sales will need to consider employing a compliance manager, F&I expert Adrian Foster predicted.

Latest news

HPI issues warning over ‘HPI check’ imposters

24/10/2014 in News

Following a report by BBC Radio, HPI has warned the motor trade that action will be taken against ‘HPI check’ imposters.

Vantage set for pole position with launch of motorsport team

23/10/2014 in News

Vantage Motor Group has become one of the first UK franchise dealer groups to launch a professional motorsport team.


Dealer profiles

John Clark Motor Group: taking a pragmatic approach to upselling

Chairman John Clark talks about John Clark Motor Group’s pragmatic approach to upselling and why, despite record financial results, he won’t let himself be carried away by the current strength of the car markets.

Knights Group: Why we extended our working hours to 2am

Knights Group aftersales director Ian Dow explains why he has extended working hours, up to 2am for some departments, and why the motor trade needs to follow the lead of other retail sectors on customer convenience.

Market insight

Do dealers need to employ a F&I compliance manager?

Dealers who want to lead the consumer-focused cultural change the Financial Conduct Authority (FCA) era is hailing in F&I product sales will need to consider employing a compliance manager, F&I expert Adrian Foster predicted.

New car retail finance offers - a new AM tool

For more than a decade AM has profiled a selection of manufacturers' retail new car finance offers. Now a more comprehensive guide is available on AM-online at this address www.am-online.com/retail-new-car-finance-offers/ or via the homepage tool.

Next event

AM Executive Breakfast Club
07 November 2014
Retail New Car Finance Offers
Manufacturers' offers for retail car buyers, updated monthly.

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