Could/should new cars ever be sold at a nationally fixed price, removing customer negotiations? Please leave a comment.
Network Revenue Analyst
Automotive Management Live
All the latest best practice guides and in depth analysis on a range of topics to help you manage your dealership.
Click on a topic to find the latest articles and advice.
16 Jan 2017
What do car dealers need to know to use social media effectively and efficiently? We ask eight experts for their best practice advice.
13 Jan 2017
Training staff to engage customers efficiently on every communication channel will pay off.
The internet gives dealers far fewer chances to woo a customer, but in-depth knowledge and flexible service can help the test drive to redress the balance.
Whether car dealers like it or not, compliant F&I is a must, and many see self-service as the key.
As more of the customer purchase journey moves online, the physical handover of the vehicle may be your sales staff’s best chance to make a lasting impression.
3 Jan 2017
Trusting staff to use their best judgement at work helps them to be more innovative and productive, says Lucy Adams, the former head of human resources at BBC.
2 Jan 2017
Steve Hood on why TrustFord will focus on used cars, fleet and online sales.
27 Dec 2016
Best practice masterclasses, expert F&I advice and 60+ exhibitors bring 500 to first Automotive Management Live.
Expert advice from the best practice masterclasses at Automotive Management Live
The best advice from the F&I theatre at Automotive Management Live - sponsored by Car Care Plan and Alphera
19 January 2017, £Competitive
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