TrustFord, winner of the 2023 AM Award for Leader in Diversity and Inclusion, pledges to treat everyone the same way regardless of ethnicity, culture or any other protected characteristic.
It promotes dignity and respect for all by training managers and employees about their rights and responsibilities.
These aren’t empty promises. TrustFord measures all aspects of its policy to ensure it is being adhered to.
This includes embedding key metrics into its monthly board and leadership pack, and its certification this year by Great Places To Work as a Best Workplace for Wellbeing, which is based on anonymous employee feedback. It also holds the Good Corporation Standard.
TrustFord’s commitment to D&I is unequivocal.
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In this spotlight issue:
Will flexible working ever suit today's dealerships?
Some cite motor retail's lack of flexibility as a barrier to recruitment. Can it do more?
Buyers still want help with their car purchase
Consumers continue to value point-of-sale finance and insurance
Is part exchange losing power?
Ways dealers can still compete effectively against car-buying platforms
Overcoming complexity in aftersales
How to optimise the efficiency of a franchised workshop
Papering over the omnichannel cracks
Progress has been made, but the end goal continues to remain out of reach
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