As technology becomes more sophisticated, the quality of enquiry follow-ups needs to improve in tandem

Leading insurance add-on companies aren’t blinking as the FCA takes increased interest

Delegates at the AM100 round table discussed FCA compliance, online sales and CI demands

Changes to government policy, designed to cut emissions, congestion and illness, will almost certainly affect car dealers

Rules proposed under the Government’s Good Work plan could have a big impact on car dealers that use agency workers

The Financial Conduct Authority’s findings on commissions, information disclosure and affordability have big implications for the motor retail industry

FCA clarity on commission fees is good news, say most industry observers

The FCA’s inquiry raised serious concerns about car dealers and brokers manipulating finance rates to increase commissions

Legislative, political and economically driven outside influences could determine the fate of the new car market in 2019, said delegates at the AML roundtable

The IMI is offering free advice to car dealers on their Apprenticeship Levy funds before April's disbursement deadline

Alison Ashley, RSM UK’s head of automotive, offers dealers advice on how to cope with the pressures of WLTP and Brexit

Workplace banter is a HR grey area but if it crosses a line, it can be very costly to employers

As online car sales increase, dealers should be aware of exactly what counts as a distance sale and what additional rights the legislation grants to consumers.

Appointing a data protection officer makes sense for bigger dealer groups, say experts and industry figures

Under the new GDPR data legislation, dealers and manufacturers will have to make big changes to how they share customer information with third parties.

Solicitors address franchised dealers’ biggest worries about the forthcoming General Data Protection Regulation.

Motor retailers need to be more conscientious than ever to avoid the consequences of mis-selling, delegates at Automotive Management Live were told.

GDPR was the stand-out topic at this year's Automotive Management Live

Marketing Delivery MD Jeremy Evans explains what dealers can do about their data protection concerns

Breaching the GDPR data protection law coming into force in May could cost UK car dealers up to £17.5m or 4% of global turnover. They need to get ready now.

AM speaks with dealers and manufacturers to see what steps they have taken to prepare for GDPR.

The GDPR gives dealers a chance to review how they handle information in every area of their business, not just those affected by the new data legislation.

Car dealers should act to limit potential damage from flood of historic employment tribunal claimants.

Car dealers are being targeted by criminals making fraudulent car finance applications. Sgt Kate Jackson of the NVCIS explains how to spot them.

Dealers should try to retain the expertise and experience of their older workers.