Suzuki has been ranked the top automotive brand in the latest bi-annual Institute of Customer Service’s UK Customer Satisfaction Index (UKCSI).

The Japanese brand has now ranked first in automotive UKCSI (published twice a year) seven times since January 2019.

Suzuki was ranked in 22nd position overall across all measured sectors from 259 organisations.

Hyundai, Kia and Audi also featured in the top 50 overall brands as part of the latest index results.

The index is a barometer of customer satisfaction measuring sentiment across the country and asks over 10,000 consumers to rate their experiences of dealing with companies across 13 sectors, including those in the motor industry.

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