All-electric premium brand smart UK Automotive has become the latest addition to the Motor Ombudsman’s growing New Car Code portfolio.

The car maker brings the total number of manufacturers adhering to the Code to 42 – an all-time high for the Code of Practice.

Adhering to the guidelines laid down by the comprehensive New Car Code reinforces a manufacturer’s commitment to delivering high standards of service, beyond those stipulated by the law, in relation to the supply of its new cars to consumers, and the cover offered to vehicle owners by its three-year warranty.

Obligations laid down for businesses by the Code of Practice include, providing vehicles to motorists that are of the expected standard, using honest and accurate advertising at all times, presenting warranty documents in clear and plain English, and adopting swift and cost-effective customer complaints handling procedures.

An additional benefit of accreditation to The Motor Ombudsman is the ability to access its dedicated in-house team of automotive experts for help and guidance to assist with the swift and fair resolution of disputesin an impartial environment, all at no cost to the consumer.