Market insight
Car loan providers must prioritise clear commission disclosure since court ruling, say experts
Clear, upfront disclosure of commission to ensure informed consent will be critical for providers of motor finance following last week’s shock Court of Appeal decision which saw several major industry names suspend lending in order to take stock of the implications of the ruling.
Record surge in service and repair complaints as motorists turn to ombudsman amid rising costs
The Motor Ombudsman’s latest quarterly report reveals a record increase in service and repair complaints from consumers, reflecting growing awareness of consumer rights and the economic pressures that are prompting many motorists to seek dispute resolution.
WSG reveals £5,000 EV warranty claim as repairs outpace petrol and diesel
New research from Warranty Solutions Group (WSG) highlights the rising cost of electric vehicle (EV) repairs, revealing that the largest EV warranty claim made between 2023 and 2024 was a £5,000 replacement transfer box and electric drive for an Audi E-Tron Sportback Quattro.