Jaguar Land Rover's global sales fortunes may seem to be closely tied to the revolt against diesel engines, the uncertainty of Brexit and Chinese trade challenges but does its model strategy require a re-think?
Vehicle manufacturers need to engage in greater levels of ‘calibration collaboration’ to deal with the rectification of new advanced driver assistance systems (ADAS), if they are to assure a swift turnaround of accident repair work and avoid ‘bodyshop backlogs.’
Auctions halls around the UK were heaving in 2018 as many dealers turned to the used sector to bolster profits. The result was the unusual phenomenon of high used volumes and record prices.
In a time of uncertainty, maybe it is time to allow our customers a bigger share of voice on our local digital channels.
Efficiencies – or more specifically, inefficiencies – have long dominated the automotive industry’s headlines.
Collecting insights from academics, customers and industry leaders, Syncron recently set out to understand how manufacturers can capitalise on the megatrend of servitisation, where manufacturers shift the focus of selling a product itself to the outcome or value that the product delivers.
Tesla’s determination to dispense with a franchised car dealer network could be partly to blame for the electric vehicle (EV) manufacturer’s 2019 cost-cutting drive, it has been claimed.
The European Automobile Manufacturer’s Association (ACEA) is right to feel let down by the final 2030 CO2 emissions deal proposed by the EU member states, Commission and the European Parliament.
The dealer landscape looks very different today than it did 10 years ago. Rapid advancements in technology, the demand for a short lead-time from buying decisions to delivery, and changes to legislation and regulation leave dealerships scrambling to stay ahead of the curve.
David Morton, sales and solutions director at Arvato UK & Ireland, explains how car retailers and manufacturers can take advantage of the wealth of data available to them to deliver a seamless and proactive customer experience.
As recently reported by AM Online, there’s a growing trend of vehicle financing being completed via the internet.
Making Tax Digital (MTD) for VAT is being introduced by HMRC next year and presents a huge change for dealers, as HMRC seeks to digitise the administration and collection of tax.
It’s hardly brand new information that the automotive retail sector is experiencing a widespread shortfall of skills.
With the Financial Conduct Authority (FCA) set to publish the findings of its review of the motor finance sector in November, it’s fair to say that car dealer sales practices have never been under greater scrutiny than over the last 12 months.
A choking of new vehicle supply to dealers’ showrooms triggered by the September introduction of WLTP will continue to drive a buoyant used car market into 2019, according to Cazana.
As major cities across the UK announce their plans for Clean Air Zones (CAZ) it is clear that there is no consistent picture for the motorist or clear impact for the industry.
The UK retail market is in the midst of a revolution, driven by a systematic shift in customer behaviour and buying habits.
Some manufacturers take a low view of their dealers, while others see them as partners
The new WLTP rules enforced from September 1 mean that many dealers are still facing significant supply issues for new car model ranges.
Online customer service reviews are now becoming an integral part of the buying experience for consumers.
