overhead absorption

A car technician carries out checks on a vehicle

Aftersales absorption levels continue 'worrying' downward trajectory to 55.5%

Average overhead absorption has fallen to 55.5% in the UK, according to new data from REALtime Communications.

Higher labour rates needed to ensure car retailers' EV maintenance remains viable

Car dealerships will “not be viable at a 100% BEV mix” unless significant action is taken to change their business model, a new report has concluded.

Aftersales 6 Mar

AM Magazine's September 2022 aftersales theme cover

Aftersales retention: how car dealerships can tackle the cost-of-living crisis

With costs soaring, a constricted new car market and a used car market under pressure, the concern that routine vehicle servicing, maintenance and repairs (SMR) could be delayed, or cheaper alternatives sought by cash-strapped customers, is all too real.

Aftersales 14 Oct

AM webinar to help dealers realise potential of aftersales ‘goldmine’

A free Automotive Management (AM) webinar is set to offer insight into the issue of service retention in a car retail sector driving to overcome the challenges posed by COVID-19.

webinar 21 May

Karl Davis, managing director of Coachworks

Low overhead absorption is damaging OEMs and car retailers, a guest opinion

Original Equipment Manufacturers (OEMs), their National Sales Companies and franchised car retailer networks need to upweight plans to stop the erosion of overhead absorption across the franchised sector, if the viability of their operations is to be improved and customer confidence maintained.

2 Jul