The Motor Ombudsman has recorded the highest ever volume of service and repair cases brought by consumers to its dispute resolution service in a single quarter
Car maintenance marketplace WhoCanFixMyCar has appointed two new C-suite hires joining the company’s leadership team.
Point S Tyre & Autocare, the UK independent tyre dealer and car maintenance network, has strengthened its team in the UK with three strategic appointments
Fleet Assist has launched a new garage certification programme for its network of over 5,200 garages, plus 380 mobile units.
ZF Aftermarket is offering free registration to its newly launched [pro]Tech Start knowledge hub for workshops looking to enhance the skills of their technicians.
Fleet Assist enjoyed record trading volumes as it supports customers to navigate the new SMR environment due to the growth in EVs.
The RAC has now recruited more than 150 mobile mechanics as demand grows for servicing and repairs from home or work.
Bosses at Halfords, owner of the UK's largest vehicle servicing network, have rejected the advances of vehicle hire and repair group Redde Northgate because it undervalued the company, reports suggest.
Fleet experts are deliver the last word on the real running costs of electric vehicles (EV) compared to those powered by either petrol or diesel.
An end to sales of BMW vehicles to police forces across the UK has prompted a consultation over jobs at the brand’s BMW Park Lane dealership.
Arnold Clark Automobiles is expanding its network of Arnold Clark Autoparts depots which support independent garages.
Technicians in the ATS Euromaster network of tyre and maintenance centres have undergone IMI accredited training to work on hybrid and electric vehicles (EVs) safely.
Castrol has launched a new marketing campaign and is offering participating independent workshops the opportunity to win a package of free promotional assets.
A broader range of aftersales sector reports has been launched by epyx in a bid to boost car retailers’ service, maintenance and repair (SMR) work.
Long-serving Mercedes car retailer Sandown Group has opened its first venture with the Mercedes-Benz Vans franchise.
Castrol Auto Service has launched in the UK to support independents operating car repair workshops in their brand awareness and revenue generation.
RCI Financial Services, part of Renault, has granted a three year contract for the aftersales work on its fleet of more than 12,500 vehicles to Fleet Assist following a tender process.
An estimated 3.8 million UK drivers decided to keep their current vehicle having previously decided to sell it after spending money on repairs, research by Kwik Fit has found.
Halfords reports that sales at its workshop chain, Autocentres, rose 2.2% to £161.4 million in the 12 months to Mar 29, reflecting growth in its provision of servicing, tyres and MOT.
The next decade will see fiercer competition between franchised and independent dealers for aftersales customers, warns Dr Andrew Tongue, research director with the ICDP.