Mike Todd, chief executive of Volkswagen Financial Services UK, says the automotive sector needs to ensure the Consumer Duty standard remains a driving force for continual improvement as it looks to meet the changing demands of customers.
HM Revenue and Customs has now publicly identified five firms or individuals involved in vehicle sales or repair this year that it has branded "deliberate tax defaulters".
Omoda, the latest Chinese carmaker to enter the UK, has opened order books for its petrol Omoda 5 SUV and the full electric C5, with first deliveries expected in September.
An experienced dealer group leader, who has previously overseen dozens of dealerships for AM100 groups Inchcape and Pendragon, has joined Lookers as its new managing director.
Hundreds of Ford staff in the UK are battling the car sales firm's plans to replace a pay rise with a one-off payment this year and introduce performance-related pay from 2025.
The Spotlight on Electric Vehicle Retailing report is free to read here for AM-online users
AM explores the views of a number of specialists and industry executives about the pros and cons of agency, how OEMs and dealers can make some of its elements work, and ultimately what should consumers and industry partners gain from any new ways of working in motor retail.
Motor industry organisations have reacted to suggestions that dealerships and garages should be able to do more to deter motorists from driving off in a car or van that has unresolved safety-critical faults identified by vehicle technicians.
A father and son who took the law into their own hands and assaulted a man who had vandalised cars at their dealership have been fined thousands of pounds.
How dealers are becoming more green
Direct carbon emissions from vehicle factories in the UK halved over the past 25 years, according to the 25th Society of Motor Manufacturers and Traders (SMMT) Sustainability Report.
A walk held in memory of former ATG, Nissan, Audi and Mercedes-Benz executive Mark Hamilton has raised more than £2,000 for the charity CALM (Campaign Against Living Miserably).
One of the new Members of Parliament to be sworn in at the House of Commons since last week's general election is motor retail industry veteran Perran Moon MP.
Investors including Peter Vardy have pumped 10 million euros (£8.4m) into AI video tech firm Phyron in its latest fundraising round.
An employee of a used car dealership who had been sacked for petty thieving returned at night with two accomplices and stole four cars.
