Batchelors Motor Group MD Tony Denton says narrowing franchise partners and an agile approach to pay models, online sales and business premises have paid off
Imperial Cars MD Mike Bell explains why he has dropped the ‘supermarket’ and why he wants Imperial to be as much like a franchised group as possible
MD Mark Mitchell puts Mitchell Group’s industry-leading profitability down to a happy team, happy customers and a keen eye on cost control
To chief executive Eddie Hawthorne, Arnold Clark's digital customer experience is as important as its reputation for traditional car sales prowess
Toby Partridge talks about moving from running BMW’s Park Lane site to being his own boss at Partridge of Hampshire BMW & Mini
HR Owen wants its customers to feel like members of an elite club rather than owners of a car, says chief executive Ken Choo
John Tordoff had no intention of working in the family firm, but a love of business rather than cars led him to the hot seat
After becoming Ringways' MD on the cusp of the last recession, Stephen Russell believes the hard choices he made then laid the groundwork for prosperity now
Chris Roberts was enticed to return to running a dealer group after five years away from the MD’s chair. Doing it well is still all about people and process
Hepworth Group MD Stephen Brighton wants to grow organically and boost profits, but not at the expense of his staff.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues