In five years' time what share of new car retail registrations will be accounted for by manufacturers' online direct sales channels? Please leave a comment.
- 0-1% = 3.0%
- 1-3% = 6.4%
- 4-6% = 9.0%
- 7-9% = 8.6%
- 10-15% = 20.3%
- 16-20% = 10.2%
- 21-25% = 11.3%
- 26-30% = 7.9%
- 31-50% = 10.2%
- 51% or more = 13.2%
Do you expect most consumers to be leasing (contract hire) their car in 10 years time? Please leave a comment
Will there be more or fewer car brands in the UK new car market in 10 years' time? Please leave a comment.
- More = 18.3%
- The same = 10.8%
- Fewer = 70.9%
What is the most important factor you consider when selecting a used car sales portal? Please leave a comment
- Quality of leads = 45.5%
- Analytics platform / reports = 3.6%
- Overall exposure of your car / stock = 36.4%
- Number of leads = 9.1%
- Service / account management = 1.8%
- Peer recommendation = 3.6%
How much do you expect to invest in your digital team in 2018? Please leave a comment
- More = 54.5%
- The same = 18.2%
- Less = 27.3%
How might the FCA's ongoing "exploratory enquiry" into motor finance impact on franchised dealers? Please leave a comment
- Positively = 22.0%
- Negatively = 56.7%
- No impact = 21.3%
Will publishing the gender pay gap have a positive or negative effect on your business? Please leave a comment.
- Positive = 53.4%
- Negative = 46.6%
Do you expect the size of your brand's dealer network to grow, shrink or remain the same in 2018? Please leave a comment.
- Grow = 17.1%
- Shrink = 58.3%
- Remain the same = 24.6%
What would you most like to change about your current handover process? Please leave a comment.
- • Incomplete security checks = 6.7%
- • Inconsistent customer experiences = 48.9%
- • Inaccurate or missing paperwork = 26.7%
- • Damage disputes = 17.8%
Where will most focus in 2018 be: on renewing your existing customers or on conquesting new buyers? Please leave a comment.
- Renewing existing customers = 65.0%
- Conquesting new buyers = 35.0%