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Do you expect the size of your brand's dealer network to grow, shrink or remain the same in 2018? Please leave a comment.
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Do you expect the size of your brand's dealer network to grow, shrink or remain the same in 2018? Please leave a comment.

  • Grow = 16.5%
  • Shrink = 54.4%
  • Remain the same = 29.1%

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Previous questions

What would you most like to change about your current handover process? Please leave a comment.

  • • Incomplete security checks = 6.7%
  • • Inconsistent customer experiences = 48.9%
  • • Inaccurate or missing paperwork = 26.7%
  • • Damage disputes = 17.8%

Where will most focus in 2018 be: on renewing your existing customers or on conquesting new buyers? Please leave a comment.

  • Renewing existing customers = 65.0%
  • Conquesting new buyers = 35.0%

Do you expect your 2017 full year profits to be higher or lower than 2016's? Please leave a comment.

  • Higher = 26.5%
  • The same = 7.8%
  • Lower = 65.7%

Are your data processes ready for GDPR? Please leave a comment.

  • Yes = 20.2%
  • No, but we're well on the way = 36.0%
  • No = 28.9%
  • No idea = 14.9%

How regularly do you strategically review your franchises held and consider adding or disposing of sites in your portfolio? Please leave a comment

  • Annually = 40.9%
  • Every 1 to 2 years = 4.5%
  • Every 2 to 3 years = 10.6%
  • Every 3 to 4 years = 3.0%
  • Every 4 to 5 years = 3.0%
  • Only when it becomes financially necessary = 37.9%

How do you expect the capital investment demands of your franchise to change between now and 2020? Please leave a comment.

  • It will decrease. = 18.2%
  • It will increase. = 73.0%
  • It will stay the same. = 8.8%

What percentage of your new car business each month is pre-registrations? Please leave a comment.

  • Up to 5% = 36.7%
  • 6 to 10% = 17.5%
  • 11 to 20% = 15.8%
  • 21 to 30% = 13.6%
  • 31 to 40% = 5.1%
  • More than 40% = 11.3%

How might the FCA's "exploratory enquiry" into motor finance impact on franchised dealers? Please leave a comment.

  • Positively = 16.0%
  • Negatively = 67.2%
  • No impact = 16.8%

After PSA's takeover of Vauxhall/Opel, do you think the motor industry needs more manufacturer consolidation? Please leave a comment.

  • No = 54.2%
  • Yes = 45.8%

What proportion of your workforce is female? Please leave a comment.

  • 0% = 10.4%
  • 1-10% = 16.9%
  • 11-20% = 23.0%
  • 21-30% = 14.7%
  • 31-40% = 12.9%
  • 41-50% = 8.3%
  • 51-75% = 8.9%
  • 76% and above = 4.9%