Will there be more or fewer car brands in the UK new car market in 10 years' time? Please leave a comment.
- More = 18.3%
- The same = 10.8%
- Fewer = 70.9%
What is the most important factor you consider when selecting a used car sales portal? Please leave a comment
- Quality of leads = 45.5%
- Analytics platform / reports = 3.6%
- Overall exposure of your car / stock = 36.4%
- Number of leads = 9.1%
- Service / account management = 1.8%
- Peer recommendation = 3.6%
How much do you expect to invest in your digital team in 2018? Please leave a comment
- More = 54.5%
- The same = 18.2%
- Less = 27.3%
How might the FCA's ongoing "exploratory enquiry" into motor finance impact on franchised dealers? Please leave a comment
- Positively = 22.0%
- Negatively = 56.7%
- No impact = 21.3%
Will publishing the gender pay gap have a positive or negative effect on your business? Please leave a comment.
- Positive = 53.4%
- Negative = 46.6%
Do you expect the size of your brand's dealer network to grow, shrink or remain the same in 2018? Please leave a comment.
- Grow = 17.1%
- Shrink = 58.3%
- Remain the same = 24.6%
What would you most like to change about your current handover process? Please leave a comment.
- • Incomplete security checks = 6.7%
- • Inconsistent customer experiences = 48.9%
- • Inaccurate or missing paperwork = 26.7%
- • Damage disputes = 17.8%
Where will most focus in 2018 be: on renewing your existing customers or on conquesting new buyers? Please leave a comment.
- Renewing existing customers = 65.0%
- Conquesting new buyers = 35.0%
Do you expect your 2017 full year profits to be higher or lower than 2016's? Please leave a comment.
- Higher = 26.5%
- The same = 7.8%
- Lower = 65.7%
Are your data processes ready for GDPR? Please leave a comment.
- Yes = 20.2%
- No, but we're well on the way = 36.0%
- No = 28.9%
- No idea = 14.9%