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Do you expect most consumers to be leasing (contract hire) their car in 10 years time? Please leave a comment
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Do you expect most consumers to be leasing (contract hire) their car in 10 years time? Please leave a comment

  • Yes = 82.1%
  • No = 17.9%

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Previous questions

Will there be more or fewer car brands in the UK new car market in 10 years' time? Please leave a comment.

  • More = 18.3%
  • The same = 10.8%
  • Fewer = 70.9%

What is the most important factor you consider when selecting a used car sales portal? Please leave a comment

  • Quality of leads = 45.5%
  • Analytics platform / reports = 3.6%
  • Overall exposure of your car / stock = 36.4%
  • Number of leads = 9.1%
  • Service / account management = 1.8%
  • Peer recommendation = 3.6%

How much do you expect to invest in your digital team in 2018? Please leave a comment

  • More = 54.5%
  • The same = 18.2%
  • Less = 27.3%

How might the FCA's ongoing "exploratory enquiry" into motor finance impact on franchised dealers? Please leave a comment

  • Positively = 22.0%
  • Negatively = 56.7%
  • No impact = 21.3%

Will publishing the gender pay gap have a positive or negative effect on your business? Please leave a comment.

  • Positive = 53.4%
  • Negative = 46.6%

Do you expect the size of your brand's dealer network to grow, shrink or remain the same in 2018? Please leave a comment.

  • Grow = 17.1%
  • Shrink = 58.3%
  • Remain the same = 24.6%

What would you most like to change about your current handover process? Please leave a comment.

  • • Incomplete security checks = 6.7%
  • • Inconsistent customer experiences = 48.9%
  • • Inaccurate or missing paperwork = 26.7%
  • • Damage disputes = 17.8%

Where will most focus in 2018 be: on renewing your existing customers or on conquesting new buyers? Please leave a comment.

  • Renewing existing customers = 65.0%
  • Conquesting new buyers = 35.0%

Do you expect your 2017 full year profits to be higher or lower than 2016's? Please leave a comment.

  • Higher = 26.5%
  • The same = 7.8%
  • Lower = 65.7%

Are your data processes ready for GDPR? Please leave a comment.

  • Yes = 20.2%
  • No, but we're well on the way = 36.0%
  • No = 28.9%
  • No idea = 14.9%