Aftersales
The latest news and features offering advice, insight and guidance into your aftersales operation.
Aftersales News
- Halfords servicing totals 604 sites after £62m National acquisition
- Steer Automotive claims 'fastest growing body shop' title after latest acquisition
- Subaru UK follows Isuzu with free winter ‘safety check’ programme
- Devonshire Motors' £750,000 refurbishment part of wider evolution strategy
- Vertu Bradford Land Rover launches recruitment drive
- Volkswagen offers winter servicing discount
- Bumper facilitates digital aftersales payments with Keyloop integration
- Vertu Motors makes two senior appointments at VW Harrogate
- Book My Garage sees record number of bookings in 2021
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8 Questions to... Snows Kia Guildford master technician David Weston
Fresh from his crowning as world champion in the Kia EV Skill World Cup 2021, Snows Motor Group's Kia Guildford master technician David Weston is the latest person to take part in AM's '8 Questions to...' series.
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Data, flexibility and finance key to a broader aftersales customer base
As the new car market declines and EV ownership becomes more widespread, dealer groups are increasingly turning their attention to older vehicles to keep workshops full.
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How can car retailers turn red and amber aftersales work into profit?
Even the traditionally slender margins that car dealerships make on new and used car sales once all the overheads have been factored in, aftersales is key to profitability.
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Car retailers are realising the 'wins' offered by digital aftersales processes
Aftersales departments have been kept busy for the best part of a decade by a buoyant new car market with each dealerships’ own customer base keeping workshops full.
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5 minutes with… WMS Group commercial director Craig Grant
Automotive Management (AM) Editor Tim Rose sat down with WMS Group commercial director Craig Grant for the latest instalment in the '5 minute with…' supplier interview feature series.
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5 minutes with... Bumper chief commercial officer, Jack Allman
Bumper chief commercial officer Jack Allman speaks to AM editor Tim Rose about the aftersales finance provider's plans for 2021.
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Oil and lube suppliers adapt to the advance of EVs
Combustion engine vehicles will be around for a long time yet. But oil suppliers are actively seeking ways to spread their influence and develop relationships
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Well executed service plans help to keep clients
Research shows 40% of those with a service plan return to buy again
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Paint protection suppliers providing more sales tools to partners
Paint and fabric protection suppliers are coming up with new products, packaging and promotional ideas to boost sales
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How aftersales can improve dealers' search for profitability
As new car sales slip, dealers must look at other aspects of their operations and seek to leverage the best returns from their service, maintenance and repair offering
