Aftersales
The latest news and features offering advice, insight and guidance into your aftersales operation.
Aftersales News
- Garage fined after inspection pit fall caused ‘life-changing injuries’
- Former Trend Tracker MD joins M&M Group as commercial director
- Fownhope Mitsubishi makes switch to Ssangyong with new showroom opening
- Motorists most likely to book MOT and service work with the dealer that issues a reminder
- Activate Group appoints Victoria Turner as chief commercial officer
- Car owners continue to delay service and repair work due to coronavirus
- Number of UK cars missing MOT by more than three weeks triples
- IGA appoints Rob Collison as new chairman
- Roadmap to recovery: a staggered return to trading or double hit of opportunity’?
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Oil and lube suppliers adapt to the advance of EVs
Combustion engine vehicles will be around for a long time yet. But oil suppliers are actively seeking ways to spread their influence and develop relationships
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Well executed service plans help to keep clients
Research shows 40% of those with a service plan return to buy again
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Paint protection suppliers providing more sales tools to partners
Paint and fabric protection suppliers are coming up with new products, packaging and promotional ideas to boost sales
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How aftersales can improve dealers' search for profitability
As new car sales slip, dealers must look at other aspects of their operations and seek to leverage the best returns from their service, maintenance and repair offering
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How to motivate sales teams on paint protection
When it comes to selling paint protection, sales executives really need to believe in the product
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Evolving the vehicle protection sales process
Online tracking and video demonstrations bolster more traditional point-of-sale methods
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The need for speed in vehicle preparation
As stock pressures force retailers to widen their net, faster PDIs and stock turn are vital
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How to make your valeting more efficient
We ask car dealers and valeting companies how to cut costs and grow margins
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How to use video to interact with customers
In an era of video-on-demand, Netflix and YouTube, dealers can take advantage of 24/7 screen access to reach their customers.
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How an online approach can benefit aftersales
Aftersales departments are enjoying a surge in digital innovation that can increase revenues and improve retention.
