The latest news and features offering advice, insight and guidance into your aftersales operation.
As new car sales slip, dealers must look at other aspects of their operations and seek to leverage the best returns from their service, maintenance and repair offering
When it comes to selling paint protection, sales executives really need to believe in the product
Online tracking and video demonstrations bolster more traditional point-of-sale methods
As stock pressures force retailers to widen their net, faster PDIs and stock turn are vital
We ask car dealers and valeting companies how to cut costs and grow margins
In an era of video-on-demand, Netflix and YouTube, dealers can take advantage of 24/7 screen access to reach their customers.
Aftersales departments are enjoying a surge in digital innovation that can increase revenues and improve retention.
Car dealers do not yet offer the slick efficiency of Amazon and Apple.
Japanese brands continued to dominated the What Car? reliability survey, with the Toyota Aygo, Honda Jazz and Lexus CT200h all scoring top marks.
Even with a warranty, customers can often be upset their car needs repairing, but a prepared dealer can make the experience positive and painless for everyone.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues