From still images and 360-degree videos to virtual test drives and guided F&I browsing, dealers need ways to help remote customers complete buying journeys
As online car sales increase, dealers should be aware of exactly what counts as a distance sale and what additional rights the legislation grants to consumers.
How can UK car dealers use digital tools to expand their geographical reach and the customer bases they serve?
Treating your customers in a way that will keep them coming back is a non-stop process
From diesel and Brexit to the profit potential of used cars and aftersales, we asked five AM100 executives to outline the challenges and opportunities in 2018
The publicly listed AM100 groups have taken wide-ranging approaches to debt, acquisitions and turnover targets
Even as ‘diesel demonisation’ and digital buying cause concern, car dealers are driving the search for new profit sources
Any issue, from a finance complaint to a nationwide recall, can damage a dealership's standing if mismanaged, but handled well it can enhance your reputation
From sponsoring sports teams to raising money for charity, car dealers who ‘give back’ to their local areas say the rewards go far beyond the commercial
Whether through add-ons, dealer-fit extras, or more accurate part-exchange valuations, car dealers need a diverse approach to maximise margins
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Winning the online car shopper with conversational approach
Our 45 minute webinar, in association with ContactAtOnce, looked at 'conversational commerce' and how it can help reduce friction for consumers in the shopping experience.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 8 2018
Where: Birmingham NEC
Find out what features are in this month's, and future, issues
Automotive Management is also available in a printed format on a monthly basis