Retailing
Retailing News
- Subaru and Isuzu imports boss Lord Edmiston handed £76m dividend
- Ford opens car showroom in Next store at Manchester’s Arndale Centre (gallery)
- New 2018 Mazda 6 saloon and tourer pricing revealed (gallery)
- Used car prices reach third highest level on record at BCA auctions
- Used car values up 3% at Manheim auctions but down 10% on Motors.co.uk
- Subaru invites prospective franchised dealers to The Game Fair
- Ford goes live with Buy Online car sales platform
- TC Harrison blames Brexit vote for profit decline
- Roger Young completes Plymouth Land Rover dealership refurbishment
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Winning Distance Buyers: How to close a deal at a distance
From still images and 360-degree videos to virtual test drives and guided F&I browsing, dealers need ways to help remote customers complete buying journeys
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Winning Distance Buyers: Keep car sales on the right side of the law
As online car sales increase, dealers should be aware of exactly what counts as a distance sale and what additional rights the legislation grants to consumers.
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Winning distance buyers: How far will you go to sell more cars?
How can UK car dealers use digital tools to expand their geographical reach and the customer bases they serve?
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Six ways car dealers can excel in customer service
Treating your customers in a way that will keep them coming back is a non-stop process
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AM100 2018: How will dealers handle 2018’s tougher market?
From diesel and Brexit to the profit potential of used cars and aftersales, we asked five AM100 executives to outline the challenges and opportunities in 2018
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AM100 2018: PLCs diversify strategies to deal with challenging year
The publicly listed AM100 groups have taken wide-ranging approaches to debt, acquisitions and turnover targets
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AM roundtable: ‘The media are pushing the environmental angle’
Even as ‘diesel demonisation’ and digital buying cause concern, car dealers are driving the search for new profit sources
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Learn to defuse a customer crisis
Any issue, from a finance complaint to a nationwide recall, can damage a dealership's standing if mismanaged, but handled well it can enhance your reputation
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How your dealerships can build trust in the local community
From sponsoring sports teams to raising money for charity, car dealers who ‘give back’ to their local areas say the rewards go far beyond the commercial
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Six ways car dealers can boost new car profit
Whether through add-ons, dealer-fit extras, or more accurate part-exchange valuations, car dealers need a diverse approach to maximise margins
