Retailing
Retailing News
- Retail new car registrations 'stable' as August market declines 5.8% overall
- UK hybrid car sales climbed 21% in January despite new car market decline
- UK new car sales dropped in August as diesel orders continued decline
- July data shows rising demand for electric cars in Europe
- Europcar battles dealers for 69-plate new car buyers
- Car buyers perceive dealers' failure to evolve, Auto Trader report finds
- Lotus Evija EV hypercar buyers to have 'personal relationship' with retailers
- New car pricing heightens consumer uncertainty, says iVendi
- Mercedes-Benz reveals 48-hour test drive across range
-
The carmakers' role in the social distanced car sales experience
OEMs are playing their part in the recovery of car sales since the COVID-19 lockdown and want to see showroom standards and the customer experience maintained.
-
Dealerships re-evaluate how best to interact with customers
UK motor retail relies on the 'magical touches' in the car buying experience but Jemca Toyota, Luscombe Suzuki and Devonshire Motors explain how they're adapting during the COVID-19 pandemic
-
How dealers' customer experience has adapted to social distancing
UK car dealers Perrys, Gravells and Clive Brook Volvo discuss the strain of continuing to delight customers and trade profitably in a new COVID-19 socially distanced world.
-
How long until COVID-19 bounce back? Auto industry leaders debate
Car industry leaders from Volkswagen, Bentley and Ford exchange views on how long it will take the sector to bounce back from the setbacks prompted by the COVID-19 lockdowns
-
Responsible Retailing: Keeping car sales safe amidst a pandemic
Car dealerships in England were allowed to reopen on June 1 as the Government eased its lockdown, but ‘business as usual’ may be a long way off, reports Debbie Kirlew
-
AM Round Table: Tensions rise among car dealers as margins fall
Relationships between franchised car retailers and their manufacturer partners show signs of strain due to shrinking margins, if conversations at the AM Awards 2020 round table meeting are anything to go by.
-
'The simplest decision is usually the right one' - Tim Holden, Holden Group
Success of this family business owes much to its dedication to having the right people, says Holden Group chief executive Tim Holden
-
Vehicle preparation – controlling your costs
Slick pre-delivery inspection processes between auction/part-ex and virtual and physical forecourts are central to maximising profits
-
Valeting – in-house versus outsourcing
Whether dealers valet their own cars or subcontract, new IT systems and data analysis are being used to make the process as efficient as possible
-
Motor retail 2020: What's on the horizon?
Autonomous cars may still be an ‘if’ rather than a ‘when’, but EVs, online retail and connected cars are likely to make waves next year, say motor retail experts
