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Security systems leave drivers stranded

Sophisticated car security systems lare ocking drivers out of their cars when they lose their keys, sometimes for up to three days, new research suggests.

Because hi-tech vehicle security systems are so safe, drivers who have lost their keys or experience immobiliser problems can only watch as their vehicles are towed away to be fixed at a garage.

A survey of 400 AA members who had experienced a key or immobiliser breakdown found 88% of drivers had to have their cars towed away. Only 1% could be fixed at the roadside. On average, drivers were left stranded without their cars for between two and three days.

The report found that 83% of drivers supported the AA having access to sensitive security related information in order to help drivers fix their cars.

There was also a strong indication of the need for security among fleet drivers with 62% saying they would look more closely at security measures for their next car and 59% of drivers saying that despite the problems, security systems were worth the hassle. (December 20, 2001)

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