Swansway Motor Group’s George Bettley has won the Aftermarket Magazine Top Technician award.
AM's regular columnist Professor Jim Saker ponders the reasons behind the UK Government's sudden support of the motorist and outlines the pressing need for 'omnicompetence' in vehicle workshops.
JLR changing its UK parts supply network to one 'super-centre', the Mercia Park, created a crisis in supplies of parts for Jaguar and Land Rover dealerships
Inchcape will share the group's views on how self-service can help transform service operations as part of a special presentation at next week’s AM Live.
An acute shortage of ADAS-qualified technicians in the UK could pose a serious risk to road safety, according to The Institute of the Motor Industry (IMI).
Independent garages body IGA is offering subsidised MOT training to boost skills in the industry.
Stellantis’ all-makes garage initiative Eurorepar Car Service has added four new centre members to bolster the brand’s presence in the West Midlands.
Sandown Group has secured more than £135,000 of additional workshop revenues over a six-month period by proactively engaging with lapsed aftersales customers.
Next month’s AM Live will feature a session dedicated to exploring how service departments are evolving to cater for an increasing share of EV work in the future.
LKQ Euro Car Parts has reported a 40 per cent increase in its online sales in the last 12 months, as more garages switch to ordering parts digitally.
The Driver & Vehicle Standards Agency is changing the rules governing the required disclosure and barring service (DBS) basic checks for MOT testers.
BMW Group UK has teamed with SaaS ecommerce platform BigCommerce’s technology partner Autofixa Solutions to simplify parts sourcing for customers.
GSF Car Parts is charting a fast-growth future with the appointment of Euro Car Parts founder Sukhpal Ahluwalia as executive chairman
The Driver and Vehicle Standards Agency (DVSA) has issued new training measures for MOT testers who fail to complete their annual training.
An app which allows motorists to keep up to date with all their vehicle maintenance and legal responsibilities will launch next month at Automotive Management Live.
Monthly subscriptions are becoming the preferred payment method for car buyers purchasing maintenance plans, according to a business specialising in managing manufacturer service plans
A mobile alloy wheel repair and refurbishment service operated by Snows Motor Group has created a number of new jobs during its first year.
An October 19th AM webinar, entitled 'How you can improve aftersales retention by 12%', will hear from dealers and subject experts
Cash-strapped and cost-conscious motorists driving level of complaints higher
Hyundai is improving its Hyundai Promise Approved Used Cars programme, by offering a five-year warranty.
ECJ victory for independent repairers over OBD access
IMI donates assisted reality technology to colleges
Electric Vehicle (EV) warranty claims have increased by 370% over the past three years reflecting the increasing maintenance needs of an aging fleet.
Fleet Assist is launching a new service, maintenance and repair (SMR) proposition to cater for the growing number of new OEM brands set to launch in the UK over the coming 24 months.
Many UK motorists would drop-off or collect their car keys outside a dealer’s normal opening hours, according to a new nationwide survey from in digital aftersales solutions expert Tjekvik,
