Aftersales
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Latest News 11 OctThe AA and AX partner for accident aftercare initiative
The AA and AX have partnered to provide an improved accident aftercare initiative.
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Market Insight 7 OctCar dealers lost £14,000 in August market 'deterioration', says ASE
The average UK car dealer lost £14,000 during August in what has been described as a “significant deterioration” on the break-even result achieved in the same month a year earlier.
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Aftersales 2 OctLookers' Charles Hurst division invests in fast-fit aftersales brand
Around £100,000 is being invested in a rebrand of Lookers' independent aftersales sites in Northern Ireland.
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Latest News 26 SepClick Dealer hires Debbie Fox as head of commercial
Click Dealer has celebrated the appointment of a new member of staff with "undoubted pedigree" after recruiting Debbie Fox (pictured) as its new head of commercial.
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People News 23 SepFerrari Challenge UK hosts Silverstone apprentice graduation
Six apprentice Ferrari supercar service technicians attended the Silverstone round of the Ferrari Challenge UK race series for a special graduation ceremony.
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Latest News 13 SepH&L Motors (Heathrow) renamed after joining Fix Auto network
Fix Auto UK has added its fifth new franchisee within the M25 area since the start of 2019, with H&L Motors (Heathrow) joining the network.
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Aftersales 12 SepMOT reminders key to record aftersales opportunity
Franchised car retailers’ workshops captured 31.4% of UK vehicles’ MOTs during the first half of 2019, according to data published by Marketing Delivery.
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Manufacturer 5 SepLexus and Toyota top 2019 What Car? Reliability Survey rankings
Lexus and Toyota topped the rankings of the 2019 What Car? Reliability Survey as Land Rover owners highlighted their vehicles as the least reliable new cars on the market.
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People News 2 SepSsangYong appoints Mark Burrows as aftersales director
SsangYong Motors UK has named Mark Burrows as its new director of aftersales, with immediate effect.
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Aftersales 30 AugMercedes and Vauxhall dealers come under fire over battery replacement charges
Auto Express has highlighted a variation in battery replacement charges within franchised dealer networks.
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Aftersales 22 AugFranchised car dealerships see 5% rise in H1 aftersales activity
Franchised car retailers benefited from a 5% rise in the volume of vehicles presented at their dealerships for maintenance, according to vehicle health check provider autoVHC.
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Opinion 15 AugEvolving customer service in the connected car era, guest opinion
The emergence of the connected car has transformed the automotive industry.
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Latest News 12 AugAutotech Recruit turns to Our Virtual Academy for technician training
Autotech Recruit has partnered with OurVirtualAcademy.com to bring an online training portal for its temporary vehicle technicians and MOT testers.
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Used Cars 9 AugMore than 2.4m UK cars could be clocked, says Rapid Car Check
A study of vehicle mileage data from one million cars has found that 6.5% of vehicles in the UK could have been clocked.
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Car Dealer News 6 AugBMW and Mini launch pay monthly service plan with EMaC
BMW and Mini dealers will offer pay monthly service plans to customers through a new partnership with Emac.
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Market Insight 6 AugCar dealers endured 31.7% year-on-year June profit decline
Car retailers recorded an average decline in profit of 31.7% during June as the average sum earned declined by £13,000 to £28,000 during the month, ASE has reported.
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Manufacturer 1 AugVolvo boosts connectivity with free SIM card data in every car
A standard-fit data SIM card offering 100GB of free data will boost the take-up of Volvo connectivity services for the first year of customers’ ownership experience with the Swedish brand.
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Latest News 31 JulDVSA issues 8.7m advisory notices since 2018 MOT overhaul
Brakes and tyres are the biggest problems for UK vehicles, according to UK car warranty provider, Warranty Direct
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Manufacturer 31 JulMazda UK teams up with Allianz on car service plans
Mazda UK has teamed-up with long-term warranty and roadside assistance provider Allianz to offer a new range of service plans through its franchised dealer network.
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Car Dealer News 23 JulTrustFord opens PartsPlus sites in Lincoln and Hull
TrustFord has continued the growth of its wholesale parts business with the opening of new PartsPlus franchised sites in Lincoln and Hull.
