Aftersales
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People News 23 NovVertu Motors makes two senior appointments at VW Harrogate
Vertu Motors has appointed Darren Binge as head of business and Stuart Porter as service manager at its Harrogate Volkswagen dealership.
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Aftersales 18 NovBook My Garage sees record number of bookings in 2021
Book My Garage claims to have channelled record levels of aftersales work into franchised retailers' workshops after bookings increased by 34% year-on-year in October.
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Aftersales 17 NovBristol Street Motors Newcastle Vauxhall opens Hyundai service centre
Bristol Street Motors has opened a specialist Hyundai service centre at its Newcastle Vauxhall dealership.
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Aftersales 17 NovIsuzu UK dealers offer customers free 38-point safety check
Isuzu UK franchised dealers will offer customers free windscreen wipers and a 38-point safety check as part of its new Quick Check programme.
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Latest News 15 NovAM webinar to share secrets of efficient and profitable aftersales
An expert panel from Chorley Group, Eden Motor Group, Devonshire Motors and Mitchell Motor Group is set to share some of the secrets to efficient aftersales provision in our latest AM webinar.
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Car Dealer News 15 NovRenault Retail Group switches courtesy car fleet to Zoe EVs
Renault Retail Group has switched its entire fleet of courtesy cars to fully electric Renault Zoe models.
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Aftersales 10 NovEV skills gap will materialise in 2026, warns the IMI
There will be a shortfall of almost 36,000 EV-trained technicians by 2030 if retraining isn’t addressed urgently, warns the Institute of the Motor Industry (IMI).
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Latest News 9 NovSytner’s CarShop launches UK-wide vehicle technician recruitment drive
Sytner Group’s CarShop used car supermarket division has launched a recruitment drive to find vehicle technicians, MOT testers, body shop technicians, SMART repairers and painters.
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Car Dealer News 5 NovTarnock Garage prepares for move to new Ford service centre
Tarnock Garage, the Ford Service centre in Tarnock, Somerset, is set to move premises next summer.
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Aftersales 5 NovIGA offers members second round of subsidised EV training
The Independent Garage Association (IGA) is offering a second round of subsidised hybrid and electric vehicle (EV) Level 3 courses to members.
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Aftersales 2 NovCastrol launches brand programme for independent workshops
Castrol Auto Service has launched in the UK to support independents operating car repair workshops in their brand awareness and revenue generation.
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Aftersales 1 NovNew car supply challenges cost aftersales sector £600m
The decline on new cars sales, caused by the coronavirus pandemic and the semiconductor shortage, in the last two years is estimated to have cost the aftersales sector £600 million.
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People News 29 OctVolkswagen Aftersales team appoints new business development manager
The Volkswagen Group Aftersales Commercial Programmes team has appointed Stuart Carr as its new business development manager.
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Supplier News 29 OctArbury and Hendy Group join RTC's dealer group partners
Arbury and Hendy Group have joined Real Time Communications (RTC) dealer group partners, while Johnsons and Heritage Automotive have renewed contracts.
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Aftersales 26 OctVehicle maintenance sector gets new quality stamp for repair data
The European Independent Automotive Data Publishers Association (ADPA) has launched a new quality label.
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Aftersales 20 OctData, flexibility and finance key to a broader aftersales customer base
As the new car market declines and EV ownership becomes more widespread, dealer groups are increasingly turning their attention to older vehicles to keep workshops full.
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Aftersales 20 OctHow can car retailers turn red and amber aftersales work into profit?
Even the traditionally slender margins that car dealerships make on new and used car sales once all the overheads have been factored in, aftersales is key to profitability.
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Aftersales 20 OctCar retailers are realising the 'wins' offered by digital aftersales processes
Aftersales departments have been kept busy for the best part of a decade by a buoyant new car market with each dealerships’ own customer base keeping workshops full.
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People News 11 OctBowker BMW veteran is a master technician seven times over
Harold Bowden has passed his BMW master technician accreditation for the seventh time and is the only one in England to retain the certification for so long.
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Aftersales 28 SepNew Lincoln RMI Academy training site opens
The fourth RMI Academy of Automotive Skills training site has opened in Lincoln.
