Aftersales
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Aftersales 8 JulOne-in-10 vehicles emerged from lockdown with ‘dangerous defects’
BookMyGarage has highlighted the post-lockdown aftersales opportunity open to car retailers with research which states that one-in-10 vehicles have emerged from lockdown with ‘dangerous defects’.
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Car Dealer News 1 JulWorld's longest-serving Lotus dealer gains McLaren Approved status
The longest serving Lotus dealership in the world, Bell & Colvill, has celebrated its 50th year as a franchised retailer with the addition of McLaren Automotive Approved status.
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Manufacturer 26 JunPSA Group launches Distrigo Relay parts distribution in UK
PSA Group is extending its Distrigo multi-brand spare parts distribution service with a secondary network, Distrigo Relay, to offer greater parts support to its UK trade businesses and partners.
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Supplier News 24 JunIMI finance webinar tackles cash flow challenge for automotive sector
The latest webinar from the Institute of the Motor Industry (IMI) is set to address cash flow challenges that businesses are facing due to the COVID-19 coronavirus outbreak.
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Car Dealer News 24 JunJardine opens new Ferrari Approved supercar dealership in Sevenoaks
Jardine Motors has opened the doors to its new £1.2 million Ferrari Approved used car sales dealership and supercar service centre in Sevenoaks, Kent.
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Car Dealer News 23 JunRobins & Day relocates three new Distrigo parts hub to include Vauxhall
The PSA-Group owned Robins & Day car retail group has opened three new Distrigo parts hubs within the last four weeks.
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Aftersales 22 JunRTC launches remote check-in system contactless handover
RTC Automotive has launched a new software package that enables aftersales customers to check-in digitally for a contactless handover.
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Aftersales 22 Jun
Over two million MOTs carried out during COVID-19 lockdown
MOT centres carried out over two million tests during COVID-19 coronavirus lockdown period as many motorists chose not to take advantage of the Government’s six-month exemption.
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Car Dealer News 19 JunFords of Winsford joins RAC Dealer Network
Car supermarket Fords of Winsford is the latest business to join the RAC Dealer Network.
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Supplier News 16 JunPinewood launches online aftersales tracking and payment software
Pendragon’s Pinewood Technology has launched a new online payment feature for car retailers’ aftersales departments – enabling customers to pay before collecting their car.
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Aftersales 15 JunAre dealers ready for post-lockdown car servicing and MOT surge?
A new COVID-19 aftersales whitepaper has questioned whether franchised car retailers are properly prepared for a June surge in servicing demand – and continued peaks and troughs to follow.
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Aftersales 15 JunWeb searches for car maintenance queries up by 87%
There has been an increase in the number of car owners searching for information on how to tackle issues with car brakes, batteries and tyres.
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Aftersales 12 JunCOVID-19 social distancing rules set Arnold Clark apprentices back a year
Arnold Clark chief executive Eddie Hawthorne has admitted that the car retail group’s apprentices will see their training “set back by a year” as a result of the COVID-19 crisis.
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Opinion 11 JunData from EVs could prove the difference between profit and loss, opinion
A new type of customer has emerged, the super-savvy, super-confident. These are the people buying pure electric vehicles (EV) during a pandemic, giving double digit growth in a market which is otherwise hardly moving.
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Car Dealer News 4 JunHR Owen’s Paul King raises over £3,000 to aid NHS's COVID-19 battle
HR Owen service manager Paul King has raised over £3,000 for NHS Charities Together with a 197-miile, 10-hour COVID-19 cycling challenge.
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Car Dealer News 1 JunJCT600 opens £1m Ferrari supercar service centre in Newcastle
JCT600 has opened the doors to a new £1 million Ferrari supercar service centre in Newcastle ahead of the opening of its new Leeds showroom later this year.
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Aftersales 28 MayLexus retailers top What Car? aftersales customer service rankings
Lexus’s franchised retail network has taken the Japanese premium car brand to the top of a What Car? ranking of the UK’s top car service and maintenance providers.
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Aftersales 28 MayAftersales opportunity beckons for 1.1 million 'unroadworthy vehicles'
Almost 1.1 million unroadworthy vehicles are set to return to the roads as lockdown begins to ease, according to new research by Kwik Fit.
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Manufacturer 27 MayVolvo Car UK drives towards contactless app-based aftersales payments
Volvo Car UK is pushing to deliver a contactless app-based aftersales payment facility for customers as it continues to digitise its franchised car retail network.
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Car Dealer News 27 MayCaffyns to detail COVID-19’s ‘significant impact’ in annual results
Caffyns has praised its employees' response to the COVID-19 crisis as “outstanding” as it revealed the mitigation measures taken by the business in a trading update published this morning (May 27).
