Aftersales
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Supplier News 2 DecCitNOW Awards 2019 shortlists car retail sector's on-screen stars
On-screen stars from across the car retailer sector have been shortlisted for CitNOW’s 2019 Video Awards.
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Aftersales 29 NovFCA Group launches appointment-free Mopar Express Lanes servicing
The FCA Group has launched a new booking-free while-you-wait express servicing offering for customers of its Fiat, Jeep, Alfa Romeo and Abarth brands.
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Supplier News 27 NovMotor Ombudsman adds EV servicing register to Garage Finder app
The Motor Ombudsman has added a new search facility to its Garage Finder to allow owners of electric vehicles (EVs) to more easily find and identify accredited businesses to service and repair their car.
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Car Dealer News 20 NovTrustFord expands Quick Lane operations with new Colchester centre
Trustford has expanded its representation of Ford’s Quick Lane Tyre & Autocentre fast-fit network with the opening of a new location in Colchester today (November 20).
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Car Dealer News 12 NovLookers creates jobs with £3m Vauxhall parts centre in Birmingham
Lookers has created 32 new jobs through the creation of a new £3 million Vauxhall wholesale parts centre in Aston, Birmingham.
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Supplier News 12 NovDocumented vehicle history affects 90% of car buyer decisions
Research conducted among 2,000 motorists has shown that 90% of car buyers are more likely to make a purchase when if presented with accurate vehicle service history documentation, revealed HPI.
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Supplier News 4 NovEMaC launches Lifetime Warranty ‘vehicle ownership solution’
EMaC has brought its service plan offering together with and extended warranty and roadside assistance provided by the AA to create its new Lifetime Warranty “vehicle ownership solution”.
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Aftersales 1 NovDealers increase service revenues with V12 Vehicle Finance Service Assist
Independent car dealers are increasing aftersales revenue by offering V12 Vehicle Finance’s Service Assist package to customers.
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Aftersales 25 OctThatcham Research launches IMI-accredited ADAS repair course
Thatcham Research has continued its commitment to improving road safety through the promotion of properly functioning ADAS on vehicles with the launch of a new repair course accredited by the Institute of the Motor Industry (IMI).
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Aftersales 24 OctIMI TechSafe EV standards gain Government endorsement
The Institute of the Motor Industry’s (IMI) TechSafe standards for car technicians working with electric vehicles (EV) have been officially endorsed by the Government’s Office for Low Emission Vehicles (OLEV).
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Aftersales 22 OctHow aftersales can improve dealers' search for profitability
As new car sales slip, dealers must look at other aspects of their operations and seek to leverage the best returns from their service, maintenance and repair offering
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Latest News 11 OctThe AA and AX partner for accident aftercare initiative
The AA and AX have partnered to provide an improved accident aftercare initiative.
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Market Insight 7 OctCar dealers lost £14,000 in August market 'deterioration', says ASE
The average UK car dealer lost £14,000 during August in what has been described as a “significant deterioration” on the break-even result achieved in the same month a year earlier.
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Aftersales 2 OctLookers' Charles Hurst division invests in fast-fit aftersales brand
Around £100,000 is being invested in a rebrand of Lookers' independent aftersales sites in Northern Ireland.
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Latest News 26 SepClick Dealer hires Debbie Fox as head of commercial
Click Dealer has celebrated the appointment of a new member of staff with "undoubted pedigree" after recruiting Debbie Fox (pictured) as its new head of commercial.
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People News 23 SepFerrari Challenge UK hosts Silverstone apprentice graduation
Six apprentice Ferrari supercar service technicians attended the Silverstone round of the Ferrari Challenge UK race series for a special graduation ceremony.
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Latest News 13 SepH&L Motors (Heathrow) renamed after joining Fix Auto network
Fix Auto UK has added its fifth new franchisee within the M25 area since the start of 2019, with H&L Motors (Heathrow) joining the network.
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Aftersales 12 SepMOT reminders key to record aftersales opportunity
Franchised car retailers’ workshops captured 31.4% of UK vehicles’ MOTs during the first half of 2019, according to data published by Marketing Delivery.
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Manufacturer 5 SepLexus and Toyota top 2019 What Car? Reliability Survey rankings
Lexus and Toyota topped the rankings of the 2019 What Car? Reliability Survey as Land Rover owners highlighted their vehicles as the least reliable new cars on the market.
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People News 2 SepSsangYong appoints Mark Burrows as aftersales director
SsangYong Motors UK has named Mark Burrows as its new director of aftersales, with immediate effect.
