An "informed" consumer might just be an over-confident one, so assuming ignorance may not be a bad thing, writes AM's regular columnist Professor Jim Saker, emeritus professor of Loughborough University's business school and president of the Institute of the Motor Industry.
The months ahead will bring a "hyper competitive environment" with fresh entrants to the new car market, existing OEMs battling to convince retail buyers about EVs, and a close eye on cost bases, according to outspoken industry executive Dale Wyatt as the Suzuki GB boss shared his expectations for 2024 on LinkedIn.
The pressure on UK motor retailers to identify vulnerable customers ahead of the motor finance sales process has increased since the arrival of the latest regulatory regime, and Jonathan Barrett, chief executive of Comentis, shares his thoughts on what this means for regulated firms.
Dr William Holden shares his latest advice to help automotive managers lead their teams better
Amadeus Tunis, associate managing director, strategy, transportation and mobility, Publicis Sapient, shares his thoughts on where AI can help shape the automotive industry experience for the better.
A dabble with an online artificial intelligence platform proves a dispiriting experience for AM's regular columnist Professor Jim Saker, emeritus professor of Loughborough University's business school and president of the Institute of the Motor Industry.
Mike Todd, chief executive of Volkswagen Financial Services UK, ponders the need for motor retail to offer options which cater for all preferences, now and in the future.
Clarity of internal communication is vital in any organisation, and it starts from the leader down, says Dr William Holden, chairman of Sewells.
AM's regular columnist Professor Jim Saker ponders the reasons behind the UK Government's sudden support of the motorist and outlines the pressing need for 'omnicompetence' in vehicle workshops.
As the transition to electric gains momentum, several important obstacles must first be eliminated if EV is to truly become a viable alternative to the internal combustion engine (ICE).
Effective motor retail leaders must be skilled implementers of strategy, says Dr William Holden, chairman of Sewells, in his latest installment of an exclusive series with AM-online,
AM's regular columnist Professor Jim Saker, emeritus professor of Loughborough University's business school and president of the Institute of the Motor Industry, is observing action elsewhere to help domestic car markets, but wonders what the UK is waiting for.
Industry veteran Suzuki GB director Dale Wyatt shared his thoughts and a direct plea for modern automotive retail leaders to rethink their plans in changing conditions.
In the latest AM News Show podcast, CarShop chief executive Nigel Hurley and IMI president professor Jim Saker talk about used cars, Chinese imports, and workplace culture.
Jordan Brompton, co-founder and chief marketing officer of myenergi, explains why supply chain challenges are holding the UK back in the transition to electrification, as well as the subsequent impact this has on dealer sales struggles.
Automotive retail leaders should follow these eight principles to get the highest performance out of their teams, leadership expert Dr William Holden of Sewells writes for AM-online
Barry Judge, the chief executive of eBay Motors Group, shares his thoughts on the role of tech and artificial intelligence in transforming the used car buying experience.
How can you build and sustain high performing teams in your car dealership? Leadership expert Dr WIlliam Holden shares his advice on AM-online
David Boyce, chief executive, Mad Devs, shares his thoughts on dealers' agility and technology's need to help them scale up or down quickly in line with market shifts
Alex Wright finds out from industry experts what they see as the likely cause and impact of cuts to the UK's Renault and Dacia dealership networks
AM's regular columnist Professor Jim Saker, emeritus professor at Loughborough University's business school and president of the Institute of the Motor Industry, expands on his recent warnings about the UK readily opening its arms to China's vast manufacturing and technological expertise when its regime is potentially unstable in the long term.
Mike Todd, Volkswagen Financial Services UK chief executive, believes the new Consumer Duty regulations will encourage a renewed focus on customers.
Ten incredible tips on leading motor retail teams to consistently excellent customer experiences from AM's team leadership expert Dr William Holden at Sewells
Mark Turnbull, global head of consulting at Cap HPI, explains why Chinese EV brands are serious prospects for the UK market and how they could eclipse established Western OEMs.
AM's regular columnist Professor Jim Saker, emeritus professor at Loughborough University's business school and president of the Institute of the Motor Industry, accuses the UK Government of being "in denial" of its EV policy's opening the floodgates to cheap Chinese imports.
