Technology
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Opinion 5 Jan
Carmakers' ecommerce platforms are harming online experience, opinion
Recent research Auto Trader Auto Trader Market Report reveals that the pandemic has accelerated the adoption of online car buying behaviour, as consumers and retailers adapt to a surge in shopping from home.
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Supplier News 22 Dec
CDK Global launches a guide for dealers looking to maximise technology in 2021
CDK Global has published a new guide to help dealers to recover their businesses and embrace new technology following the Coronavirus pandemic.
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Acquisitions and deals 15 Dec
CitNOW acquires showroom software firm Dealerweb
Showroom software firm Dealerweb has been bought by CitNOW in a deal which the video software experts believes will leverage innovation and help motor retailers provide "an outstanding customer experience".
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Car Manufacturer News 14 Dec
SsangYong picks RAPID RTC to support dealers customer experience
SsangYong Motors UK's dealer network is implementing RAPID RTC's Lead Manager platform to optimise franchisees' responses to enquiries from prospective buyers.
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Car Dealer News 9 Dec
DVLA’s online services cut admin and boost satisfaction for dealers
The Driver and Vehicle Licensing Agency (DVLA) and the National Franchised Dealers Association (NFDA) believe online services can help increase customer satisfaction for dealers.
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Supplier News 1 Dec
Car retail DMS giant CDK Global acquired by US tech investor for £1.1bn
Car retail DMS giant CDK Global has been sold to leading global investment firm Francisco Partners in a deal worth $1.45 billion (£1.08bn).
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Technology 25 Nov
Car buying app wins Autocar’s Drivers of Change Award
An idea for a car buying app has been recognised by Autocar as one of three winners of its inaugural Drivers of Change awards.
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Aftersales 18 Nov
BMW and Mini launch ‘industry first’ accident support service
BMW Group UK has launched a new Accident Support service to co-ordinate vehicle recovery, repair and an insurance claim for BMW and Mini owners in the event of a collision.
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Latest News 16 Nov
HMRC opens consultation on Making Tax Digital for Corporation Tax
HMRC has opened a consultation period for feedback on its plan to roll-out its Making Tax Digital (MTD) platform for corporation by April 2026.
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Technology 30 Oct
Pent-up demand leads to test-drive boom
The number of test drive bookings recorded by AX has more than tripled since June, as pent-up consumer demand sees customers flocking to dealerships.
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Technology 30 Oct
CDK Global launches Digital Documents to digitise workflows
CDK Global has launched Digital Documents, a paperless solution to help dealerships digitise post-sale processes and reduce paperwork.
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Manufacturer 5 Oct
Mazda to launch online car sales as part of new ‘Mazda Your Way’ pledge
Mazda has built on its ‘Mazda My Way’ home test drive concept to take car buying to customers across the UK with its new ‘Mazda Your Way’ pledge.
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Car Model News 23 Sep
Renault unveils new Arkana coupe SUV ahead of 2021 UK launch
Renault has revealed images and specification details for its new Arkana coupe SUV, which will reach UK dealerships in September 2021.
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Market Insight 22 Sep
63% of UK drivers don’t trust in-car infotainment, survey finds
A survey from Rivervale Leasing has found that 63% of drivers do not trust their infotainment system, despite using them almost daily.
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Digital Marketing 11 Sep
Zerolight powers online sales of record-breaking Lucid Air EV
Zerolight has created what it claims is “the world’s most advanced car-buying journey” to deliver UK sales of the record-breaking Lucid Air – a Tesla rival claiming the world’s longest electric vehicle (EV) range.
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Supplier News 9 Sep
autoVHC joins CDK International Partner Programme
autoVHC has announced it has joined the CDK International Partner Programme, allowing the aftersales platform to be fully-integrated into the popular car dealer management system.
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Car Dealer News 3 Sep
Car dealers must help mitigate against 'dangerous distraction' of technology
Car retailers should be compelled to familiarise and educate customers with new in-car technology as part of new responsibilities towards road safety, according to IAM Roadsmart.
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Latest News 28 Aug
CDK's automotive 'university challenge' offers students £10,000 prize fund
CDK Global is giving students at six UK universities the chance to win a £10,000 prize as part of a new scheme aiming to introduce them to the automotive retail sector.
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Car Dealer News 5 Aug
West Way Nissan saves 10,000 hours of 'productive time' with digital aftersales
West Way Nissan believes that its shift to a digital aftersales process during the COVID-19 lockdown period could save it 10,000 hours a year of "productive time".
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Supplier News 31 Jul
Auto Trader looks to automate car sales journey with AutoConvert acquisition
Auto Trader is targeting further automation of the car sales process following the acquisition of finance, insurance and compliance software platform AutoConvert.