Latest News 27 Mar
NFDA Driving Digital conference coincides with AM Awards 2023
Senior car retail sector business leaders from Vertu Motors, TrustFord, AutoTrader and JudgeService feature in the speaker line-up for the National Franchised Dealers Association’s (NFDA) Driving Digital 2023 conference.
Technology 24 Mar
News insight: car dealers' data obsession has cybercriminals circling
Car retailers have been told “there is no silver bullet” in the fight to avoid potentially devastating data-grabbing cyberattacks as high-profile AM100 businesses continue to recover from hits on their digital systems.
Car Dealer News 17 Mar
Harwoods starts to reap rewards after ‘taking charge’ with tech revolution
Harwoods Group’s chief transformation officer Archie Harwood has told AM that the business is starting to reap the rewards of a tech revolution after taking decisive action to “take charge” of its car retail destiny.
People News 1 Mar
Ex-Lookers duo Andy Bruce and Nigel McMinn invest in CX tech firm
Ex-Lookers chief executive Andy Bruce and former chief operating officer Nigel McMinn have joined the board at car handover technology firm AutoBuzz after investing in the customer-focussed start-up.
Technology 24 Feb
AI-aided browsers could change how customers search for cars online
New browsers that make use of artificial intelligence (AI) technology could permanently change how customers search for cars online, says iVendi.
Supplier News 2 Feb
Motorway doubled its used car sales revenues to £1.7bn in 2022
Motorway has asserted that it has “significant funding reserves” to drive further growth after more than doubling its used car sales revenues to £1.7 billion in 2022.
Car Dealer News 23 Jan
Arnold Clark blackmailed by hackers following cyber attack data breach
Arnold Clark customers have had their addresses, passports and national insurance numbers leaked on the dark web following a cyber-attack on the car retail giant over the festive period.
Manufacturer 23 Jan
Volkswagen aims to boost EV affordability through V2X trials
Volkswagen Group UK is part of a vehicle-to-everything (V2X) bidirectional charging trial aiming to boost the affordability of electric vehicles (EV).
Manufacturer 20 Jan
Kia launches EV charging rewards programme
Kia customers will be able to collect credit for free EV charging by stopping at UK retailers through a new partnership with &Charge rewards programme.
Supplier News 18 Jan
RAC Dealer Network partners with Vehicles in Video
A new partnership with digital solutions specialist Vehicles in Video is the first sign of a new strategy for the RAC Dealer Network.
People News 12 Jan
Harwoods welcomes ex-Volvo MD Jon Wakefield as CEO and targets tech 'revolution'
Harwoods Group has appointed former Volvo Car UK managing director Jon Wakefield as chief executive as it prepares for a 2023 transformation that will “revolutionise the automotive industry”.
Car Dealer News 3 Jan
Arnold Clark’s Christmas cyber attack recovery a ‘mammoth task’
Arnold Clark’s recovery from a Christmas cyber attack has been described as a “mammoth task” after the car retail giant was forced to axe internet access to protect its customer data.
Aftersales 23 Dec
Yeovil independent workshop records six-figure growth since investment
Yeovil-based independent workshop TR Autos has recorded a six figure growth in sales since investment in modernising its business management.
Manufacturer 20 Dec
Stellantis launches ‘immersive’ online car buying experience via Fiat Metaverse Store
Stellantis has launched the Fiat Metaverse Store in a bid to recreate a car showroom experience via an “immersive” online car buying experience.
Car Dealer News 15 Dec
Waylands mitigates against long lead times with automated car handover platform
Waylands Automotive has rolled out an automated communication platform that will help keep customers informed across its Volvo, Kia and MG dealerships.
Aftersales 15 Dec
Retailers 'missing out' on aftersales revenue by not offering online booking
Retailers are missing on potential aftersales revenue and failing to meet motorists' expectations by not offering direct access to a comprehensive online booking service, CitNOW has found.
Aftersales 12 Dec
Safety recalls are car retailers’ £166m untapped aftersales opportunity
Car retailers in the UK are missing out on £166 million in aftersales revenue due to a failure to tap into manufacturers’ vehicle safety recalls, research conducted by Auto Data Solutions has found.
Manufacturer 6 Dec
Stellantis explores retro-fitted EV drivetrains concept for vans
Stellantis is aiming to create a proof of concept to convert internal combustion engine (ICE) light commercial vehicles (LCV) into electric vehicles (EV) through a new partnership Qinomic.
Market Insight 29 Nov
Knowledge of EV sector’s ‘black cars’ could protect against value slump
Car retailers will need to brush up their knowledge of car manufacturers’ advances in electric vehicle (EV) battery technology advances to avoid a slump in value set to impact so-called ‘black cars’.
Technology 29 Nov
HR Owen’s 360-degree customer view delivers streamlined car retail experience
Luxury and supercar retail group HR Owen claims to have introduced new technology which streamlines its online customer journey to make it “more geared towards their curiosities and desires than ever before.”