Car Park Controller | Part Time

The Role

As a Car Park Controller you’ll be operating within the Service department. The main purpose of a Car Park Controller is to ensure a professional and efficient service to all vehicles that arrive on site.

Key Responsibilities & Accountability

• Provide parking instruction, guidance and assistance to all guests as they arrive on site.
• Ensure a courteous, professional and friendly welcome to all guests.
• Ensure visitors are parked in an orderly and considerate fashion, with main access routes kept free of obstruction.
• Ensure the site and outdoor areas are clean, tidy and presentable, reporting any issues where necessary.
• Confirm that all health and safety issues are dealt with proficiently and efficiently to ensure no person is at any risk while on site at Vospers.
• Provide all guests with precise directions to the relevant departments.
• Move vehicles when necessary to ensure the smooth operation of the Vospers site.
• Inform relevant managers of any vehicles that are not parked appropriately or within the correct spaces.
• Use the diary system provided by the Service Department to ensure the customer can be greeted by name.
• Conduct any vehicle checks including mileages of vehicles as they come in for service and when they are collected to ensure complete customer satisfaction.

Qualifications/Skills

The ideal Car Park Controller will need:

• A standards and quality driven working style
• An eye for detail
• A full, clean UK Driving License
• To be motivated by a passion for quality and great service delivery
• Interpersonal, administrative, and organisational skills
• To be computer literate

Hours of Work

Part Time | 15 Hours a week | Mon-Fri (7.30am-10.30am)

Location

Matford Way, Exeter

Company Benefits

• A competitive salary with competitive bonus scheme
• Vospers holiday accrual scheme - starts at 30 days (including bank holidays) per annum pro rata and increases with length of service
• A day off for your birthday
• Half-day paid leave on Christmas Eve
• Paid sick & compassionate leave
• Paid jury service
• Contributory pension scheme
• Employee Assistance Programme
• Vospers Exclusive motoring discounts
• Staff discounts scheme including discounted gym membership, shopping, eating out and much more
• Bike to work scheme
• Loyalty and long service awards
• Staff & Customer referral scheme