Purely Automotive Recruitment have an exciting opportunity for a Service Advisor for our client based in Wilmslow. The Centre consists of Aftersales, Bodyshop and Prestige Vehicle Sales. On offer is a competitive salary, ongoing training and development at the Manufacturer Academy and great career progression opportunities.
Reporting to the Service Manager, the main objectives of the post are to:
. To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.
. To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.
. To carry out customer follow up and prospecting activities to maintain and build the volume of work within the workshop and promote the sale of accessories tyres, Lifestyle products, insurance, etc.
. Responsible for liaising with Service customers and designated contact for maintaining good relations and updates with regards of vehicles etc.
. Explain and Issue the customer with the Vehicle Health Check report.
Essential criteria for the position includes:
Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.
. An outstanding attitude and passion for customer service.
. Passion for automotive products and technology.
. Strong interpersonal and presentation skills.
. Ability to work autonomously.
. An enthusiastic, dynamic and team orientated personality
. Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
. Strong organisational and prioritisation skills.
. Team player that offers help and support to others.
. Thorough knowledge of computer applications (MS Office, Drive)
This is an incredible opportunity to join a family-based business that offers both a competitive salary along with a prestige brand and company culture. Other benefits include great staff discounts and life assurance.
If you have the knowledge and experience in a corporate industry and you're looking for your next career move, then we'd love to hear from you. Please follow the link to apply or contact Jason Shenton at Purely Automotive Recruitment for a confidential discussion.
Purely Automotive Recruitment Ltd are a dedicated Automotive Talent Resourcing Business serving the whole of the automotive industry in the UK and Europe.