TECHNICAL ENGINEER

Are you a passionate individual looking for an exciting role? Scania GB are looking for a proactive individual to fulfil the role as a Technical Engineer. The successful candidate will have proven Workshop technical expertise, experience, skills, training, and competence to provide remote expert support of all Scania products and services. As a Technical Engineer you will also support Scania workshops and customers with technical investigations and support in the field.

SKILL SET:

• Experience of Roadside Breakdown or a Field based role
• Working alongside the Technical Support team in a dual role covering Technical Support and Product Quality
• Manage the day-to-day administration and technical investigations, handling technical support cases using Scania systems
• Coordinate and interact with workshops to ensure a structured and documented approach to troubleshooting and root cause analysis
• Technical investigation and solution (working closely with Services and Sweden)
• Liaising with Scania CV, Sweden on technical matters via Global Technical Support, Field Quality and Research and Development to achieve timely solutions
• Production of Technical Information, content, and media
• Support at Technical Product Meetings and internal meetings as required
• Development of Technical infrastructure, development, and solutions to ensure Scania keeps the lead in the industry

CHARACTER:

• Excellent written and verbal presentation skills
• Computer literate
• Always demonstrate trustworthiness and integrity
• The ability to work on own initiative under pressure and as a team player in a busy department and cross-functionally.
• Excellent communication skills both written and verbally, with high customer service skills
• Excellent organisational skills

Have you got the experience that you believe will be suitable to fulfil this amazing position? If so, we would love to hear from you! 

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile, and provides an industry leading employment package.? We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries. 

At?Scania?we invest considerably in colleague development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.? 

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute.?We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.? For us, diversity and inclusion?is?a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds and experiences,?we?ensure?we have?the right people?and together with an inclusive corporate culture,?this?drives?our business forward.?We?want our colleagues to feel proud and happy to work for us, no matter where they?are from?or who?they are, and we strive to achieve an inclusive and family-friendly environment for everyone. 

Scania?is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values;?CUSTOMER FIRST,?RESPECT FOR THE INDIVIDUAL, ELIMINATION OF WASTE, DETERMINATION, TEAM SPIRIT?and?INTEGRITY?in all we do.