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Fast payout from Capital

Finax, the Capital Bank sub-prime finance division, is to promise its dealers faster response times and better payout terms in the next few months. The new deals will be formalised in fresh standard service level agreements, currently being prepared.

The company aims to improve response times and acceptance rates for dealers by capitalising on some of the processes and skills of its parent. Although Finax remains a separate division, based south of Manchester, it is able to tap into computer systems based at Capital Bank Motor's new headquarters in Speke, Liverpool.

David Zabawa, Finax director, said the whole of Capital Bank was starting to benefit from the investment in Speke. “Although, by its very nature, sub-prime financing requires more manual work, we are able to introduce some 'prime' processes into Finax,” said Mr Zabawa. “We are able to reduce the paperwork flow, giving faster response times and improve our acceptance rate.”

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