The Government has been asked by the Retail Motor Industry Federation (RMI) to declare the number of complaints consumers made about insurance company-owned bodyshops last year.
In a parliamentary question to Stephen Byers, Secretary of State for Trade & Industry, the RMI asked:
The RMI has set these questions against the backdrop of regulation and security that RMI membership provides.
All RMI members are regulated by a strict Code of Conduct drawn up in conjunction with the Office of Fair Trading and they conform to the National Arbitration and Conciliation service.
The RMI is calling for evidence to show insurance company bodyshops can offer their customers the same security.
The Secretary of State's response will constitute evidence for the RMI-led Body Repair Industry Campaign (BRIC) that aims to expose insurer anti-competitive practices.