“While we have always spent time with our leasing clients, we haven't had the resources to do the same with dealers - until now,” says managing director Martyn Nash. The firm has named Vicky King as a field-based liaison officer. King will visit dealers to build relationships, inform and educate staff about new online ordering services.
“Effectively, Vicky is a goodwill ambassador,” says Nash. “We want her to create a better understanding between Visscher-Caravelle and dealerships so that we can offer high levels of service to leasing companies.”
The company has also appointed Tascha Thompson as an office-based liaison officer. Working from the firm's Milton Keynes headquarters, Thompson will be responsible for providing a quick response to supply problems. Visscher provides automotive solutions to the majority of the UK top 50 contract hire and leasing companies, including LeasePlan, Arval PHH and Lex Vehicle Leasing.