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Greenoaks invests £12m in Mercedes

Mercedes-Benz retailer Greenoaks of Slough hopes to see the New Year in with the opening of its refurbished site.

Work on the £12m project, which meets the latest Mercedes-Benz corporate identity, began at the end of October, and is scheduled to finish in January.

Nick Tanner, managing director of Greenoaks, says: “The refurbishment of our Slough site is a key development in our Group strategy to comprehensively improve all of our premises and to provide customers with unprecedented levels of care and service.”

The open plan showroom will allow visitors to view vehicles as well as relax in the all-new hospitality suite, which will feature a refreshment bar, plasma television and children’s play area.

Customers can also continue their business at workstations and enjoy internet access. Aftersales facilities will be improved with the refurbished 16-bay workshop incorporating an advanced diagnostic test lane and a dedicated MoT testing area.

The parts department will be modernised and linked to the Greenoaks Group central parts operation, which will reduce the number of components that need to be outsourced and consequently cut lead times and servicing times.

Greenoaks also operates Mercedes-Benz outlets in Maidenhead, Reading and Ascot.

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Comments

  • Alex Whitman - 07/01/2013 20:41

    Dear sir, I would like you to be aware, that having purchased my second vehicle from Greenoaks, this time from your Ascot site on the 31st.August,once paid for,the service was DIABOLICAL.Not only by the salesman,but also from your salesmanager.I have finally received a credit note (TWO attempts to get it right), but why can i not be refunded in cash when i would have been from DVLA had your salesmanager done his job properly. I have been lied to,ignored,and fobbed off on several occasions. I look forward to hearing from you before taking this matter further.

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  • Nadeem C - 28/11/2015 20:38

    Nick Tanner, I have just experienced thee worse service regarding my CL600. The car is in worse condition then when handed in and I have been given uninformed information concerning the ABC system. Due to the failure and delay I am having to pay cancellation fees for other work booked. I was told someone would look into the problem on Monday but told the problem is not of Mercedes making - with it 100% is. When I went into the showroom, I waited 45 mins and still no one was able to talk to me. I will now go in to the showroom again and see if someone pays attention.

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