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ADP sells claims services business

ADP has sold its claims services business, including Audatex, to US company Solera for £560 million.

The deal for the ADP’s Claims Services Group (CSG) is the largest acquisition in the history of the automotive claims industry to date.

Solera is a provider of consulting services and technology solutions focused on the claims process. It was formed by Tony Aquila, in partnership with GTCR Golder Rauner, a US private equity company.

“We view this deal as the critical first step in achieving our long term objective of enabling our customers to increase their operational visibility and profitability through the use of better data analytics throughout the claims process,” says Tony Aquila, chief executive officer of Solera.

“CSG’s world class associates have consistently delivered industry leading products, supported by the industry’s best customer service. Its solid pipeline of next generation solutions and services will further increase the value delivered to customers across the claims process,” he adds. CSG has a turnover of more than £236 million and a global network of around 50,000 customers in 26 countries.

Audatex UK has welcomed the deal as positive news and says that its customers will see no difference.

“Solera is a business very committed to the same strategy that Audatex has. We have informed all out staff and we are in the process of informing all our clients that it is business as usual,” says Sharon Wiggins, director of communication for Audatex UK.

“We see it as a very positive step forward and we expect Solera to support is in what future plans we already have. We are very confident.”

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