Subscribers to Thatcham’s methods and times product, Escribe, are used to receiving up to the minute repair information via technical profiles, early methods and the comprehensive full methods data issued regularly by the centre’s research technicians.

Additionally, with the centre’s pledge to deliver repair data on every volume selling car, 2008 will see Thatcham continue to improve its service to all involved in crash repair.

With the push to methods based repair, driven by the new Kitemark scheme, the centre is gearing up to offer a dedicated technical help-line giving direct access to Thatcham’s vast library of crash repair data, combined with advice from its own technicians.

Offered only to Escribe users and priced at the first year introductory offer of £200, a helpline subscription will provide a single access point to enable additional information on challenging repairs and associated times to be quickly and easily sourced.

From January, the technical helpline will offer a fast turnaround on enquiries and extended working day coverage for repairers, engineers and estimators in addition to the information already on Escribe.