Aftermarket consultancy MSX International has appointed Nicholas Reisinger as operations director for its UK retail solutions division.

Reisinger previously worked at Renault UK in aftersales marketing, service and sales roles. Now he will be responsible for managing the effectiveness and profitability of the company’s projects with carmakers’ franchise networks.

The division he heads is contracted by a number of manufacturers to assess the efficiency of dealers’ service departments and to coach struggling dealerships on strategies that will increase their aftersales business.