Audi dealers in the UK will now offer real-time online service booking for customers.
Customers have an 'Owners Area' at www.audi.co.uk which they can use to book an appointment.
The online system facilitates booking of a range of appointments, including major and minor services, complimentary healthchecks, MoTs, tyre replacements, general investigations and diagnostics.
It also offers mobility preferences, including courtesy car booking, collection and delivery, courtesy lift arrangements, while-you-wait services and the option to select the Audi Cam video-based diagnosis service.
Once a selection is made, the chosen date and time is immediately blocked out by the system for the customer and a confirmation is displayed including a booking reference number and an estimated total cost for the work booked. Finally, this price is confirmed by the dealership by either email or text.
John Bower, head of service and parts operations at Audi UK, said: “The convenience factor is crucial to the continued success of our Audi Centres, so I’m delighted that this new booking facility is going to genuinely save our customers time and effort.
“At the same time it’s also going to enable us to confirm arrangements and convey pricing estimates virtually instantly, and with greater clarity – I’m confident that use of this simple but highly effective tool will soon become second nature to many Audi owners.”