Vertu Motors is celebrating after three Bristol Street sites featured in Ford’s latest ‘top 40’ list of UK dealerships.
Bristol Street Birmingham, Cheltenham and Orpington were all presented with the nationally acclaimed Chairman’s Award for customer satisfaction in new car sales and servicing.
Each dealership is judged on their ‘Overall Service Satisfaction Net Promoter’ score, which is generated by customers.
Robert Forrester, chief executive of Bristol Street Motors, said: “We are absolutely delighted that three of our dealerships have been named among the UK’s best Ford dealerships for customer service and would like to thank all of our customers for helping us to secure these fantastic awards.”
Mark Ovenden, chairman and managing director of Ford Britain, added: “The ability to deliver excellence in customer satisfaction, vehicle sales, finance penetration and parts sales helps to mark these three dealerships and Ford out as market leader, which allows us to jointly maximise revenue and profits.”