The doors to hall 7 of Birmingham NEC will be opened in less than 24 hours to welcome the first visitors to Automotive Management Live 2023, the free industry event for UK motor retailers.
Alongside more than 60 exhibiting supplier brands, there is a full day schedule of seminars and panel discussions covering operational and strategic issues.
The full agenda can be seen on the AM Live website here, and it includes sessions on new car market entrants, agency model, cybercrime, effective lead management and more.
More than 20 guest presenters include Arnold Clark chief executive Eddie Hawthorne, Volvo Car UK managing director Nicole Melillo Shaw, consultant Tony Whitehorn, Steve Young and Gareth Arnould from ICDP, Pendragon's chief marketing and customer officer Kim Costello, Auto Trader's director of automotive finance Rachael Jones, and more...
Automotive Management Live 2023 is open from 9.30am to 4.30pm on November 9, 2023, at Hall 7 of Birmingham NEC (postcode B40 1NT) and it is free for motor retailers - register here.
In this issue:
Key steps to effective communication
Filling blanks ahead of the next purchase
Managing private complaints and public reviews
'Don't be a stranger' is the message to EV buyers
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As editor, Tim is responsible for the media content, planning and production of AM's multiple channels (AM print and digital magazines, website, social media and contributing to our events planning). He interviews and writes about as many franchised dealer groups and UK divisions of motor manufacturers as possible, to explore the issues facing UK motor retail and understand what solutions dealers and suppliers are using to overcome these.
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