A Christmas message from AM's editorial team:
After our Christmas Eve email newsletter, AM-online will resume bringing you the latest news from the UK's motor retail industry on Tuesday, January 3rd. Thank you to all our readers for supporting AM-online, AM magazine and our AM events through 2022. Don't forget, the entry system for the 2023 AM Awards is now open.
Your feedback is always welcome, email am@bauermedia.co.uk with any comments you wish to make about what we're already doing, or you think we should be doing more of, to provide your with more business news, insights and information. Meanwhile, we'd like to wish you all a merry Christmas and a happy and prosperous New Year.
Tim Rose, editor, and Tom Sharpe, news & features editor.
In this issue:
Key steps to effective communication
Filling blanks ahead of the next purchase
Managing private complaints and public reviews
'Don't be a stranger' is the message to EV buyers
Read now
As editor, Tim is responsible for the media content, planning and production of AM's multiple channels (AM print and digital magazines, website, social media and contributing to our events planning). He interviews and writes about as many franchised dealer groups and UK divisions of motor manufacturers as possible, to explore the issues facing UK motor retail and understand what solutions dealers and suppliers are using to overcome these.
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