Mike Todd, chief executive of Volkswagen Financial Services UK, says the automotive sector needs to ensure the Consumer Duty standard remains a driving force for continual improvement as it looks to meet the changing demands of customers.
Car ownership remains crucial for young people, with the need for a vehicle increasing among 17-24-year-olds, Auto Trader's latest consumer analysis reveals.
BNP Paribas Personal Finance UK and Arval UK have won a competitive tender process to help Britain's drivers with their purchases from the Chinese car brands Omoda and Jaecoo.
Car subscription service Dribe reports a surge in interest from British car distributors in its digital end-to-end platform and subscription model.
Three-quarters of car buyers are considering finance options offered by dealers, despite only half of them feeling comfortable with the process.
Shawbrook Group plans to broaden its portfolio by buying specialist motor finance lender JBR Auto Holdings.
A director of new car brokerage in the north east of England has been banned by the Financial Conduct Authority from carrying out any regulated consumer finance or insurance activities because it has deemed him to be "not a fit and proper person".
Dealers are being warned that claims made through self-funded warranties could well exceed the any funds set aside.
Vik Hill, the long serving chief executive of Santander Consumer UK, is retiring this week after more than two decades heading the automotive finance business.
Aston Martin has selected Lloyds Banking Group as its retail finance provider for UK car sales.
The UK financial watchdog, the FCA, has moved to allow a ‘significant’ number of firms to recommence sales of GAP insurance to car buyers, following its action to improve fair value.
AM examines fears that regulator views on Guarantee Asset Protection’s value to consumers may kill off a product once hailed for its profitability
Motor finance firms are exploring the role of AI (artificial intelligence) in supporting car loan sales and FCA regulatory compliance
Multi-brand rental business Leasys UK is expanding to offer short-term rental services.
Talk of Mobility as a Service (MaaS), car subscriptions plus a new era and approach to vehicle funding seems to have quietened down considerably of late.
Close Brothers Motor Finance is now running remote identity checks into finance applications.
Martin Lewis has confirmed over 1.2 million are seeking compensation for overcharged interest when funding a vehicle on PCP or HP finance between 2007 and 2021.
The FCA has said it will start the process of reviewing firms’ treatment of vulnerable customers as it set out its plans for the next year.
Consumer champion Martin Lewis’s free tool for consumers to probe whether they were victims of discretionary commission agreements (DCAs) has logged the filing of over half a million complaints.
Dacia UK is hoping a new lease product, 'Flex', will tempt its Duster buyers into taking two bites of the cherry in 2024, by allowing them to minimise their commitment to long-term vehicle ownership.
