Keep a close eye on the new entrants in the UK automotive sector because there are learnings to be found, suggests Maria Bengtsson, EY UK mobility leader.
It could be time for the motor retail sector to shine a spotlight on its inventory systems and take a leaf out of the travel industry’s book to create an experience of found it, drove it, now own it, suggests Keyloop's Jacqui Barker in her latest executive view.
SMEs involved in vehicle repair need to review their margin structure if parts costs rise despite the UK-US tariff deal, suggests tax director Michelle Malone at Xeinadin
In an era when consumers are impatient, distractable and rich with choice, dealerships must invest in their customer service to secure future profitability, suggests Mike Allen, the managing director of Cambria Private Capital, which invests in and provides advisory services to automotive start-ups and scale-ups.
In light of the UK Government's announcement of financial support to help new car buyers choose a zero emission vehicle, typically an electric car, it seems that the opportunity to strengthen confidence in used EVs has been missed, suggests the BVRLA's director of policy and public affairs Thomas McLellan.
Dealers and OEMs require a better process to give consumers confidence when a critical safety recall arises like Citroen's latest, argues Pete Gillett, founder of Marketpoint Recall.
Jon Sheard, operations director at ADS, says it’s time for dealers to rethink their approach to recalls as a powerful tool for customer retention and profitability
Amid the AI buzz, one truth stands out: without solid data foundations and the right internal mindset, AI can’t deliver its full potential. Keyloop's Jacqui Barker explores how retailers can move beyond the hype, overcome integration fears and harness AI as a powerful business co-pilot - not just for insight, but for action.
Does potential strike action by vehicle technicians at Hedin Automotive mark a turning point, asks Jim Saker, emeritus professor of Loughborough University and IMI president, amid signs that unionisation is on the increase
Manufacturer national sales companies and franchised dealer groups must work harder at getting their staff comfortable with living with an electric vehicle themselves if they are to win over more mainstream customers, suggests Tom Carr, managing director at specialist automotive consultancy PHM.
Open banking will provide a useful solution for franchised dealer groups which are reliant on expensive and inefficient card payments and bank transfers, argues Cian O’Dowd, co-founder and chief operating officer of Atoa, an FCA authorised payment institution.
James Mackay, director of Autotech Academy, argues that if we don’t make space for young talent, the industry risks losing them altogether, not just from our own businesses, but from the sector entirely
Keyloop’s Jacqui Barker shares her thoughts on the urgent need to shift the diversity conversation in automotive from tokenism to true meritocracy
The exciting selling points of software defined vehicles will enable franchised dealerships to sell the experience as much as the car in the future, writes Yasmine King, corporate vice president and head of automotive business unit at Analog Devices.
Innovation often takes a backseat in markets where a single dominant player takes centre stage, writes Simon Withey,director of the Hudson Kapel group of companies
Autocraft’s Dr Sara Ridley challenges the ‘replace and recycle’ norm—arguing battery repair must be part of the EV future.
Mark Llewellyn, managing director of Revive!, explores how the UK’s booming used EV market is reshaping the industry - and why protecting residual values is now crucial for both dealers and drivers.
Lurking in the background of chatbot technology is an elephant in the room, writes Ross Olsen, co-founder of AutoConverse
From September, the EU Data Act will require manufacturers to give vehicle owners control over their data, allowing them to share it with third parties, writes Marcel Wendt, CTO and founder of Digidentity.
Large tyre franchises have taken significant steps to protect the future of their businesses. As a result, the tyre industry on these shores has reached a pivotal moment, writes Ali Yilmaz, managing director of tyre fitting franchisor Point S
