The team at JS Holmes in Cambridgeshire is celebrating yet another major achievement after securing the prestigious Nissan Global Award for aftersales.
From rising operational costs to a recruitment drought, there’s no denying it’s going to be a challenging year for UK garages in 2025, writes Matt Wrankmore, head of garage network at FixMyCar
The Independent Garage Association (IGA) has noted an increasing number of garages looking at the prospect of closure due to a lack of succession planning.
GSF Car Parts will host three aftermarket trade and conference shows throughout 2025.
A trio of UK technicians have shared their experience in the aftermarket sector to help highlight career opportunities that are available.
Nearly three quarters of cars in the UK that have been recalled remain on the roads with unresolved problems, according to analysis from carVertical.
LKQ Academy, the UK aftermarket training provider, has partnered with battery manufacturer Varta to launch a new alternative fuel battery course.
Over two-thirds of car owners would welcome proactive contact from retailers about upcoming service and MOT due dates, according to new research.
One in 10 drivers across the UK are skipping their vehicle service, with a third citing cost and as the main reason for holding off.
The automotive industry is undergoing a transformation driven by new technology, shifting consumer preferences and a global push for sustainability. These forces are redefining how vehicles are designed and repaired, writes Marc Russell, chief commercial officer of FixMyCar.
A recent survey conducted by the Independent Automotive Aftermarket Federation (IAAF) has revealed strong public support for the freedom to choose where vehicles are serviced and repaired.
The market for ambitious technicians able to work on a variety of powertrains is only set to become more competitive, which means dealer groups and franchised networks must get working on their employer brand, advises AM's regular columnist Professor Jim Saker, president of the Institute of the Motor Industry.
Warranty Solutions Group (WSG) is to partner with interest-free car payment solution provider Bumper to support motorists managing repair costs and extended warranties, while offering dealerships profitable upsell opportunities.
Fire crews responded to a blaze at the Stratstone Land Rover showroom in Stockton on the evening of January 2, believed to have started at an EV charging point.
A "stagnant" MOT fee, capped at a maximum fee of £54.85 for cars, light commercial vehicles and motorhomes and £29.65 for motorcycles, is creating "serious economic risk" to the viability of the garage sector, warns the Independent Garage Association.
Tech firm MAD Devs has launched a new digital aftersales department as part of its cloud-based iStoreDOCS document management system to streamline service and repair processes for dealerships.
The Suzuki Ignis has been crowned the most reliable 4x4 in the UK, according to new findings from warranty specialist Warranty Solutions Group (WSG).
FixMyCar will launch its FixRated approved network of trusted garages in partnership with The Motor Ombudsman (TMO) in early 2025.
An independent workshop in Wales has been fined £16,000, along with £18,000 in costs by Mold Crown Court for "lack of proper supervision" after a mechanic was killed in an accident.
Drivers are increasingly prioritising data security when selecting garages for servicing and repairs, according to the findings of a new survey from Digidentity.
Halfords is urging the Government to urgently reform the Apprenticeship Levy as it posts a dip in underlying profit before tax performance for H1.
Electric vans are seeing shorter servicing times, while hybrids are at the other end of the spectrum, according to early fleet data from Epyx.
New analysis by roadside assistance organisation The AA has identified the main reasons for calls out to rescue electric vehicles are the same as for petrol and diesel cars.
South coast-based independent retailer Frosts Cars has teamed up with Marketing Delivery to enhance its aftersales customer communications, aiming to improve retention and workshop utilisation.
Automotive fintech business Bumper has delivered record revenues of £11.7 million for the financial year ended 31 December, marking a 54% increase year-on-year.
