Self-service in UK aftersales departments increased by 47% in 2024, according to data from Tjekvik.
The Financial Ombudsman Service (FOS) will introduce a £250 charge for claims management companies from April in a bid to complaints that are well supported.
The former Redditch home of Arrow Motor Auctions has been put on the market for lease.
EMaC and Cap HPI have partnered together to help dealers identify mileage discrepancies as part of vehicle provenance checks.
Millions of vehicles could soon fail their MOTs due to unresolved safety recalls, overwhelming workshops and causing frustration among customers scrambling for repairs.
AI-driven vehicle transportation solutions start-up Jigcar has appointed James Griffin as its transport director.
Lisa Coté has been appointed as vice president sales and sales operations at motor retail technology company iVendi.
Santander Consumer Finance has appointed Steve Franklin as its new commercial director.
The Driver and Vehicle Standards Agency (DVSA) has launched a new trial to combat fraud in MOT testing which will see the introduction of mandatory image capture to prevent "ghost MOTs."
Warranty Solutions Group (WSG) has partnered with motor factor business GSF Car Parts as part of its used vehicle preparation and repair programme.
Automotive technology specialist Keyloop has launched KeyShift, a new Employee Resource Group (ERG) designed to empower women within the company and help drive meaningful change across the automotive and technology industries.
Carwow has launched a subscription payment model for dealer partners that retail used cars through its platform.
James Walker has been appointed to the new position of VP banking alliances at iVendi as the company increases its partnerships with motor finance companies and banks.
GSF Car Parts will host three aftermarket trade and conference shows throughout 2025.
Vertu Motors has renewed its partnership with online aftersales booking platform SecretService (powered by BookMyGarage).
Aston Barclay auction facility in Leeds is to permanently close, with all commercial vehicle sales relocating to Donington Park.
Motor Auction Group (MAG) has acquired a five-acre site in Goole, Yorkshire, investing £5m to establish a state-of-the-art dedicated light commercial vehicle (LCV) auction centre
Shoreham Vehicle Auctions (SVA) has appointed Jon-Paul (JP) Paviour to bolster its remarketing team.
Tjekvik is preparing for its next phase of growth after partnering with a private equity investor that has become its majority shareholder for an undisclosed sum.
LKQ Academy, the UK aftermarket training provider, has partnered with battery manufacturer Varta to launch a new alternative fuel battery course.
UK’s largest fleet owner Motability Operations saw a record-breaking 14.7% increase in customer numbers only to be offset by a pre-tax loss of £564.6 million in 2024, highlighting market volatility due to the transition to electric vehicles (EVs), a correction in used car values, and inflationary pressures.
An influential environmental group is urging the government to strengthen its commitment to its zero emissions goals by focusing financial support on small and affordable EV models to ensure all segments of society get to benefit.
A recent survey conducted by the Independent Automotive Aftermarket Federation (IAAF) has revealed strong public support for the freedom to choose where vehicles are serviced and repaired.
Keyloop has agreed to be an official reseller of AI Assistant’s AI-powered email Conversation Platform.
Used car marketplace Motorway is launching stock funding capabilities in partnership with wholesale funding specialist NextGear Capital.
