November 2018

Date: 01-11-2018

In this issue:

Toby Partridge - Partridge of Hampshire /p42

'Don't take no for an answer'

Volkswagen /p8

New dealer sales model to take effect by 2020

AML /p22

Our 14-page preview of what to expect at this year's Automotive Management Live

Citroen /p56

MD Karl Howkins: 'We want dealers to see a return'

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Used Cars

BBC investigates 'write-off' used cars at Evans Halshaw and Arnold Clark
Market Insight

Peugeot ranked as UK's most reliable car brand in JD Power survey
Finance

Dealers warned FCA review might change the role of business managers

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All paths can lead to quicker car sales (and Rome)
Latest News
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Data is the backbone of a successful customer contact strategy
Latest News
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How video will evolve

Automotive Management Live

Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.

When: November 7 2019

Where: Birmingham NEC

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AM Feature List

Find out what features are in this month's, and future, issues

November 2018

In this issue:

Toby Partridge - Partridge of Hampshire /p42

Volkswagen /p8

AML /p22

Citroen /p56

JCT600 annual results reveal record £1.28 billion turnover

‘Market correction’ wipes £500 to £1,000 off used car values in May

Ssangyong celebrates addition of 10 new dealers in six months

BBC investigates 'write-off' used cars at Evans Halshaw and Arnold Clark

Peugeot ranked as UK's most reliable car brand in JD Power survey

Dealers warned FCA review might change the role of business managers

Showroom visits trigger more stress than job interviews, research shows

NFDA launches Electric Vehicle Approved (EVA) certification scheme

CDK partner roadshow affirms 'new, open' strategy for DMS provider

TrustFord launches new 10-acre North Yorkshire PDI centre

‘Market correction’ wipes £500 to £1,000 off used car values in May

Available Car appoints Michael Bell as new CEO

All paths can lead to quicker car sales (and Rome)

Data is the backbone of a successful customer contact strategy

How video will evolve

No car was ever sold or serviced without a conversation…

New car sales decline accelerates with 4.1% April registrations dip

Used EV volumes rise as demand drives 14% value increase in 12 months

Mitsubishi dealer-designed L200 concept makes public debut

BCA and Jardine’s biggest single dealer sale generates £2.7m

JCT600’s Beryl Carney: ‘You drive your results through your people’