Some in automotive simply do it, others do it really well, laying great foundations, noted AM's regular contributor Professor Jim Saker, president of the IMI, while enjoying some downtime.
James Lever of TekCor4 explains how unlocking the full potential of customer data can help dealers to retain more customers and boost their profitability.
Dr Will Holden urges automotive managers to deliver the 4 Rs of motivation and see their teams' sales rise
James Hosking, managing director of AA Cars, discusses how best to deal with the increase in complaints about used cars.
With 25% of Gen Z admitting to having never answered their phone and 70% preferring to text rather than call. Ross Olsen from AI chatbot provider Auto Converse discusses what this means for sales teams trying to prospect.
Jonny Stephens, senior manager at independent management consultancy BearingPoint explores the recent changes in agency programmes
When motorists want one thing, but policies are driving OEMs to offer less of it, it risks the prosperity of the UK motor industry, argues AM's regular columnist Professor Jim Saker.
Car dealerships could better engage their potential Motability customers through the use of video to help them see the adaptations available to get disabled people behind the wheel.
The most powerful weapon on earth is the human soul on fire, says Dr William Holden, chairman of Sewells, in his latest installment of Sewells' series with AM-online, providing monthly insights into people and performance management to help automotive retail leaders to inspire, motivate and guide their dealership teams more effectively.
Matt Freeman, managing consultant at cap hpi consulting explores the rise in plug-in hybrid electric vehicles (PHEV) registrations.
A call for more focus on vehicle system security from AM's regular columnist Professor Jim Saker, emeritus professor of Loughborough University's business school and president of the Institute of the Motor Industry.
Matthew Walker, managing director at Mobility in Motion, warns upcoming regulations will challenge firms serving motorists with disabilities
Terrific managers do what others don’t or won’t, says Dr William Holden, chairman of Sewells, in his latest installment of Sewells' series with AM-online, providing monthly insights into people and performance management to help automotive retail leaders to inspire, motivate and guide their dealership teams more effectively.
Professor Jim Saker shares his thoughts on the quandary in Europe of OEMs keen to continue selling their cars in China while the river of China's EV exports to Europe turns into a flood.
Women Automotive Network’s Ersin Kara highlights the network's continued commitment to promoting gender diversity
Sewells’s managing director Gail Harrison guides automotive retail leaders and the discipline, focus and occasional ruthlessness that's required to create more space and time to plan and implement the ideas that will truly change a business's fortunes.
Tim Smith, chief executive of Automotive Transformation Group, shares his thoughts on how car dealers can get ahead in omnichannel and use artificial intelligence to their advantage
Genuine environment protecting measures are welcome but politicians should be honest when their new policies are really designed to mitigate for lack of planning and investment, argues AM's regular columnist Professor Jim Saker, emeritus professor of Loughborough University's business school and president of the Institute of the Motor Industry.
Chris Barrett , managing director of vAutoStock, explains why it is so important that dealers focus on turning over stock quickly
Rachel Clift, health & wellbeing director at motor industry charity Ben outlines effective ways of creating an inclusive workplace
Find out if you're a victim on the accountability ladder as Gail Harrison of Sewells shares her best practice advice for automotive leaders
Mike Allen, former automotive analyst and now MD of Cambria Private Capital, shares views on technology playing a crucial role in connecting the buyer to the dealer
This year could go down in history for the automotive industry, for the most unusual reason, writes AM's regular columnist Professor Jim Saker, emeritus professor of Loughborough University's business school and president of the Institute of the Motor Industry.
Small dealerships are hesitant about EVs — but shouldn’t risk getting left behind, according to James Hosking, managing director of AA Cars
Employees are rarely hired as a team, so effective leaders must ensure they gel together and understand their purpose, says Dr William Holden, chairman of Sewells,
