The Institute of the Motor Industry (IMI) is setting out to tackle diversity in automotive through a year-long project.
The future of the planet is too important to be dictated by political soundbites, warns professor Jim Saker
Director of the Centre for Automotive Management at Loughborough University’s Business School, AM Awards judge and recently-appointed Institute of the Motor Industry (IMI) president, Jim Saker, argues that diversity in automotive "needs to be looked at".
Professor Jim Saker has been appointed as the new president of the IMI, replacing Graham Smith who held the position for seven years.
Professor Jim Saker of Loughborough's Centre for Automotive Management makes the argument that the motor industry is no longer in control of its own destiny.
Professor Jim Saker suggests that some of the changes driven by the pandemic could be turned into a blessing rather than a curse.
Professor Jim Saker, director of the Centre for Automotive Management at Loughborough University’s Business School, reveals his car-buying lockdown experience
Professor Jim Saker is director of the Centre for Automotive Management at Loughborough University's Business School and an AM Awards judge. He has been involved in the automotive industry for more than 20 years.
Over the years I have criticised people for talking down the potential of our sector.
For a realistic look at the future of motor retail, we need to look beyond the capital.
By understating its performance, there is a real danger that the motor retail industry will sow the seeds of its own demise.
Car dealers need to give customers a narrative about their purchase, not a list of specifications.
Predicting the future of automotive retail is almost impossible as it is now in the hands of the politicians, writes Jim Saker.
To prepare for an uncertain future, dealers need to bring in people who challenge their assumptions.
Every day, dealers engage in irrational behaviour that damages the customer's trust in them.
To win back work from independents, dealers should do everything to focus consumers' minds on expertise rather than expense.
The controversial use of Peterborough Cathedral for a Sycamore Motors event to promote BMW has brought the issues of work and faith into focus.
In the search for 'big data' across dozens of channels, dealers and carmakers may be missing out on real opinions
Why car buyers trust family and friends more than Facebook.
Many problems remain to be overcome before EV uptake is mainstream and the hybrid probably has more years left in it than many commentators think.
Volkswagen’s customers will dictate the speed of any ‘dieselgate’ fix, says Prof Jim Saker.
Prof Jim Saker explains why dealers' responsibility for security will increase with the connected car.
Brexit will shift the power balance in manufacturers’ favour, says Prof Jim Saker.
Over the next decade, carmaker power will grow and independents will suffer, predicts Jim Saker.
Measuring staff, not customer, satisfaction may boost service levels, writes Prof Jim Saker.
