opinion
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Opinion 15 AugEvolving customer service in the connected car era, guest opinion
The emergence of the connected car has transformed the automotive industry.
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Opinion 12 AugTaxation’s threat to Ultra Low Emission Vehicles, a guest opinion
There is widespread agreement that climate change is a major threat to our futures and the motor industry is taking an innovative lead by developing alternatives to the traditional carbon producing internal combustion engine (ICE).
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Opinion 8 AugCar sales still need a non-digital approach, a guest opinion
The average British adult spends around 5.9 hours per day consuming digital media, with over half of this spent on smartphones and tablets.
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Opinion 31 JulPSA Group 'no deal means no investment' warning is no surprise
PSA Group, the French automaker that owns Vauxhall again warned this week that it could pull production from its Ellesmere Port plant in the UK if the plant becomes unprofitable after Brexit.
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Opinion 2 JulLow overhead absorption is damaging OEMs and car retailers, a guest opinion
Original Equipment Manufacturers (OEMs), their National Sales Companies and franchised car retailer networks need to upweight plans to stop the erosion of overhead absorption across the franchised sector, if the viability of their operations is to be improved and customer confidence maintained.
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Opinion 1 JulFCA calls time on Buy Now Pay Later interest charges, guest opinion
The Financial Conduct Authority (FCA) recently announced forthcoming changes to what has been a controversial area of consumer credit lending.
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Supplier News 25 JunNew car pricing heightens consumer uncertainty, says iVendi
IVendi has said that list prices on new cars is creating uncertainty for new car buyers looking for a good deal.
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Opinion 24 JunA licence to communicate should drive car retail, a guest opinion
Modern car buyers bring new expectations, but also new opportunities for franchised dealerships.
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Supplier News 19 JunPrime lenders tightening car finance rules, says Startline
The motor finance sector’s prime lenders appear to be tightening their lending rules just at a point in time when used car retailers need greater flexibility from their motor finance, says Startline.
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Opinion 13 JunIntegrating used car finance into the sales process, a guest opinion
Used car operations continue to provide valuable profit opportunities for dealers of all sizes. It is clear that finance has a vital role to play in both attracting the customer and closing the sale.
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Digital Marketing 7 Jun5G phone network could enable ‘ultra-high resolution’ imagery, says iVendi
New 5G mobile networks could “revolutionise” some aspects of online motor retail and how dealers present vehicles, says iVendi.
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Opinion 4 JunBrexit is not to blame for vehicle value fluctuations - guest opinion
Brexit is yet to have an impact on used car values in the UK according to Cap HPI’s latest analysis of the UK automotive sector.
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Opinion 3 JunUnderstand carbuyers' mindset to meet expectations, a guest opinion
The digital age has empowered consumers with a wealth of information. Where once automotive dealers shouldered the weight of the customer journey from start to finish, that script has now been flipped.
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Opinion 30 MayNo Sense or Nonsense – Brexit Britain is leaving prosperity behind
People advocating a hard Brexit forget just how bad the UK automotive industry really was before Britain joined the EU
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Aftersales 28 MayLong term damage caused by ‘acceptance’ of low overhead absorption
Franchised dealers need to recruit more technicians, target increased retail work and address poor workshop utilisation to buck the trend of “an institutionalised acceptance of low overhead absorption”.
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Opinion 21 MayAre consumer ready for the future of mobility? A guest opinion
In March 2019 the Tesla Model 3 – the mid-sized all-electric saloon, with over 250 miles of range, and available from under £400 per month – outsold all alternatives across Europe.
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Opinion 3 MayUnlock the key to the future of car ownership, a guest opinion
Buying and running a car is not the set of discrete transactions it once was: drivers no longer buy a car from one place, have their vehicle serviced by another and then sell it on elsewhere.
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Opinion 2 MayTesla’s long and winding road to EV profitability, a guest opinion
Many of us expected Q1 loses for Tesla last week, but I for one hadn’t anticipated such eye-wateringly bad figures. The firm lost over $700m in the first quarter of 2019, one of its worst quarterly results ever.
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Opinion 30 AprIf Henry Ford were alive today, would he build cars? A guest opinion
As innovations go, it’s hard to match the impact of Henry Ford’s development of the assembly line in 1913.
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Opinion 25 AprFCA review furthers argument to ‘Gamify’ car dealer finance, guest opinion
There needs to be a sweeping change in the role of technology both at the point of sale and online, placing consumers in control of their finance experience and just as importantly to provide lenders with a rigorous record of the customer’s finance buying experience.
