opinion
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Opinion 6 DecAutomotive enters 2023 'more robust than ever' after turbulent 12 months, opinion
In his latest column for AM, Volkswagen Financial Services UK CEO Mike Todd suggests the automotive sector enters the new year in more resilient form than than ever before.
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Opinion 29 NovNo margin for error: carmakers right to stall agency model retail roll-out
ICDP managing director Steve Young believes the decision of Stellantis, Ford and Volvo to delay their roll-out of the agency model retail agreements for their franchised car dealers is a positive step.
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Opinion 28 NovCan car dealerships engineer a way to stability in aftersales? Opinion
Many dealerships and independent services centres (ISCs) are facing cost pressures due to inflation and ongoing supply chain disruption. Dominic Tribe, partner at Vendigital, asks whether car dealership can engineer a better way of working.
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Opinion 21 NovKnow your car retail customer and keep them close to ride recession, opinion
Following Chancellor of the Exchequer Jeremy Hunt acknowledgement that the UK was in recession during last week’s Autumn Statement Mad Devs chief executive David Boyce is keen to highlight the need for car retailers to keep their customers close through challenging economic times.
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Opinion 16 NovService sector could be set "to take off" despite EVs - opinion
Professor Jim Saker of Loughborough University's Business School observes that an ageing car parc provides good pickings for those businesses in the service and repair sector in this latest instalment of his monthly Viewpoint guest opinion articles for AM.
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Opinion 14 Nov
How can UK car retail combine with COP27 to drive the EV shift? Opinion
In the latest in a series of guest opinion posts for AM, Volkswagen Financial Services UK chief executive Mike Todd considers how putting green travel under the microscope at COP27 will affect UK car retail.
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Opinion 10 NovEven the automotive retail sector's dark times have a bright side, opinion
Professor Jim Saker reflects on a need to focus on automotive retail's opportunties to see the "bright side" of the current economic gloom in his latest opinion article for AM Magazine.
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Opinion 9 NovDriving brand loyalty: how the automotive industry can retain customers, opinion
Customer loyalty is essential to car manufacturers. But does brand loyalty matter to car buyers? And what can car brands do to drive stronger loyalty?
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Opinion 2 Nov
What do COVID 19 and automotive skills have in common?
Professor Jim Saker observes that the acquisition of knowledge isn't enough without the interactivity that helps instill how to use that knowledge. Read on to hear his views on human contact's role in skills development in this latest instalment of his monthly Viewpoint guest opinion articles for AM.
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Opinion 31 OctCar retailers must not fail to prepare for positive 2023 during Q4, opinion
Dealerships need to use the quieter Q4 period to ensure staff are fully prepared to meet an expected Q1 upswing – which could signal a move towards the return of something approaching normality.
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Opinion 18 Oct
Inclusive cultures are key to future-proofing the automotive industry, opinion
Automotive sector businesses working to "identify bias, barriers or blockers" to diversity and inclusion are future-proofing their operations in a fast-moving sector.
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Opinion 11 Oct
Is misinformation shaping our view of the automotive sector? Opinion
I had just finished making a complete mess of trying to record a 25-second sound bite for the BBC on supply chain problems in the industry, when a security man from the nearby shopping complex came over and wanted to know what we were doing.
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Opinion 10 OctDigital processes central to car dealers' drive for retention and efficiency, opinion
War, inflation, rising gas prices...not to mention a looming recession. Keyloop's executive vice-president of Alliances and OEMs Megan Harvey considers how car retail businesses can overcome the economic headwinds.
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Opinion 26 SepCar dealers have to drive customer experience during supply squeeze, opinion
Tackling current automotive market challenges to nurture a loyal customer base is the key to success in a cost of living crisis, says Feefo chief customer officer Kim Burgess.
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Opinion 23 Sep
Car retail must keep driving green travel agenda despite rising energy prices, opinion
In the latest of a monthly 'guest opinion' feature Volkswagen Financial Services UK chief executive Mike Todd explains why the automotive sector must continue to drive the green travel agenda despite rising energy prices.
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Manufacturer 8 SepPorsche IPO may be scuppered by ‘labyrinthine’ governance structure
Porsche’s IPO plan to boost its electric vehicle (EV) development plans with the help of a multi-million-pound funding boost and additional “entrepreneurial freedom” could yet be scuppered, it has been claimed.
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News 6 SepMotorpoint CEO hopes strong September will ease ‘overheating’ used car market
Motorpoint chief executive Mark Carpenter is rooting for a strong September of new car registrations to get supplies flowing and ease an “overheated” used car sector.
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Opinion 2 SepConnected EVs are prime targets for a new era of cyber attacks, opinion
In this Automotive Management (AM) opinion post Bernard Montel, EMEA technical director and security strategist at Tenable, explains how connected EVs have become a prime target for cyber criminals.
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Opinion 1 Sep
'Big data' is now the automotive retail sector's biggest driver, opinion
The newly-appointed head of Keyloop's Alliances division Megan Harvey has a vision of automotive retail which sees 'big data' join the dots between sales, aftersales, customer relations and mobility.
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Opinion 26 AugChinese aggression will hasten European semiconductor sovereignty, opinion
The aggression being displayed by China against the island democracy of Taiwan has the potential to set the automotive industry’s recovery back several years.
