After Sales Administrator

If you are passionate about giving excellent customer service, enjoy variety and working in fast past environment, we want to hear from you.
We are looking for an after sales administrator to join an expanding business based in Bilston.

This company exceed all customer service reviews, and thrive on business from referral's.

As an after sales administrator, the customer will be at the heart of everything you do.
You will take detailed calls from customers who have experienced a problem with a product within the warranty period
Working with the customer you will offer advise or support if a solution is available
Allocate service engineers to visit the customer to assess the situation
Liaise with suppliers to order new products
See a job through to completion, being the point of contact for the customer through the process.

Experience:
Must have experience of working in a customer service environment
Have excellent verbal and written English skills
Be able to use Microsoft packages incl, Word, Excel and Outlook

This is full time ad permanent office based position