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After Sales Manager

  • Job added:   10 June 2021
  • Location :   Manchester, Greater Manchester
  • Job Type :   Permanent
  • Reference :   213944333
  • Company :   CV-Library
Aftersales Manager role on offer with an industry leader that will give you the chance to apply your skills and learn a number of highly-specialised products. This is a great chance for an After Sales Manager looking to expand their skill-set and become an expert in a highly technical and niche industry.

The Perks:

* Competitive salary

* 33 days holiday a year

* Company Pension

* Free onsite parking

* Career Progression / Training

* Friendly and supportive team

About the Company:

A global multinational company that is a true market leader. The company is committed to the development, production, marketing and distribution of components for the commercial vehicle industry.

They offer a wide range of technical products and components, mainly used in connection with hydraulic loading and unloading systems on trucks and trailers for the road transportation industry in on and off-road applications.

About You:

You will have a bachelor degree, in a technical direction

You will have extensive knowledge of the commercial vehicle industry and have a full understanding of the warranty and aftersales process

You will have excellent customer service skills and be a competent communicator.

Experience in Automotive/HGV environment desired with knowledge of hydraulic, mechanic, pneumatic and electrical systems

Advanced knowledge of MS Office programs, experience with ERP systems

About the Job:

* Manage contract review and construction of technical files for capital equipment orders.

* Respond to email and telephone technical queries from the sales team and direct from external customers.

* Provide technical support to the after sales team.

* Support continuous product development by providing product feedback to group applications and R&D, both from the UK team and external customers.

* Assist in development of technical training for colleagues and customers

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