After Sales Service Advisor

After Sales Service advisor

Do you have experience in Products, warranty, or Customer Service? Do you have a technical mind?

Full training will be provided.

This role is based in Newbury Town Centre offering a salary of £24K plus excellent benefits including bonus, excellent working hours (Monday to Friday) free parking and 25 days holiday.

The role requires working and communicating directly with consumers via telephone, email, and social media. You will be liaising closely with specified 3rd party suppliers

After Sales Service - Warranty Monitoring / Resolution / Escalation

Answering, Resolving, and reporting for all UK Helplines

All tickets requiring a product repair to be escalated to the line manager

All tickets requiring a product replacement / spare part to be forwarded to customer service to process

Monitoring of Personal Call data, HubSpot tickets & Social Media feedback in relation to ASS - Monthly

Providing an excellent level of care to customers and suppliers

General administration task

If this role is if interest. Please don't hesitate to contact Katie Brown on Tel (phone number removed) or email:

Adecco look forward to hearing from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website