Aftersales Advisor

Aftersales Advisor - SLM Toyota Hastings SLM Toyota Hastings have an exciting opening for a Aftersales Advisor to join their busy dealership. * Location: Hastings Toyota * Type: Full-time * Length: Permanent * Closing Date: 18th Dec 2020 Description We are looking for an enthusiastic person, with customer satisfaction as their primary focus, to join our professional and friendly aftersales team at SLM Toyota Hastings. You will be working for a well established, family run company at SLM and for a premium industry leading brand in Toyota. This will be an interesting and varied job role for the right candidate, learning all aspects of parts and service processes and systems. Duties would include but not be limited to the following: • Assisting service and parts advisors in handling customer enquiries. • Undertaking relevant administrative tasks, including raising jobcards, making service bookings, invoicing, and looking up parts on a computerised system (once trained). • Build rapport with our customers and qualify their requirements, always working to exceed their expectations. • Good interpersonal skills when dealing with our customers face-to-face, via email and on the telephone. • Occasional driving of company vehicles, delivering genuine parts to trade or service customers cars for delivery. • Meet individual targets. Main Dealer Experience within the motor trade would be a significant advantage when considering this position, as would a full clean driving licence. If you feel you have what it takes to join our close-knit team, please contact Ryan Conway, with your CV and a short covering letter at ryan.conway@slm.co.uk ------------ * Contact Name: Ryan Conway Please Apply via the button below.