Automotive Service Advisor

Automotive Service Advisor

Basic £22,000 - £24,000

OTE £28,000 - £30,000

Main Dealer - Liverpool

C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Liverpool.

Previous experience working within an aftersales department in the motor trade is essential for this role.

Role Overview

•    Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.

•    Booking customer vehicles in for Services, MOT’s and/or repairs.

•    Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed.

•    Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.

•    Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services.

Requirements:

•    Previous experience working as a service advisor.

•    Experience in working within an aftersales department.

•    Full driving license is required.

•    Stable career history.

If you have the relevant experience and would like to know more, contact Ian Bowker at C&B Recruitment on 01925 984438.